About Decagon
Decagon is building the most advanced conversational AI agents for the enterprise. Since starting the company, we've been on a tear, winning over customers like Duolingo, Notion, Rippling, Eventbrite, Webflow, BILT and many more. Our AI agents provide a human-like customer support experience that enables enterprises to better serve their customers and efficiently manage their customer experience organizations.
We've raised $100M in total funding from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels, including the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.
About the Role:We’re looking for a Software Engineer to work with the founding team on building a category-defining AI product and scale it to massive enterprises and high-growth startups alike.
In this role, you will collaborate closely with a segment of our enterprise customers, often serving as their primary point of contact. If you’re excited about the opportunity to build AI products in close collaboration with large tech enterprises, you’ll thrive here.
You will be at the forefront of LLMs and AI Agents, tackling unique challenges associated with scaling and deploying AI applications.
You may be a good fit if you:Have 3+ years of experience developing and deploying production-level products and systems
Take ownership of problems from start to finish and are eager to learn whatever you need to succeed
Are passionate about the end-user experience and take pride in developing products that meet customer needs
You write amazing code, fast
Have been a startup founder or an early-stage engineer
Have experience building AI products
Have experience with React, TypeScript and Python
Medical, dental, and vision benefits
Take what you need vacation policy
Daily lunches, dinners and snacks in the office to keep you at your best
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What We Do
Trusted by world-class companies, Decagon is the most advanced AI platform for customer support.
