About DevRev
At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries.
About the role
We’re looking for seasoned software engineers who have built and scaled applications, APIs, and cloud architectures — and are ready to level up into AI performance and benchmarking.
You don’t need prior AI experience — just strong engineering fundamentals, curiosity, and the drive to learn. DevRev will provide structured training and mentorship to help you bridge into this next frontier of engineering.
- Participate in a structured training track to develop expertise in AI benchmarking, profiling, and performance tuning.
- Build and scale benchmarking infrastructure for evaluating AI systems in enterprise settings.
- Design agent evaluation pipelines that measure reasoning, accuracy, alignment, and user outcomes.
- Participate in a structured AI benchmarking training track, gaining expertise in profiling, telemetry, and performance tuning.
- Collaborate with AI and Infra teams to instrument model-serving systems (vLLM, Triton, Ray, or Kubernetes-based deployments).
- Develop data and telemetry pipelines that capture model performance, latency, and quality.
- Contribute to DevRev’s open benchmarking frameworks, defining how intelligent SaaS software is measured globally.
- Work with cross-functional teams to ensure benchmarks reflect real-world customer value and system impact.
- 3–10+ years of experience as a Software Engineer in backend, systems, or infrastructure roles.
- Strong foundation in Python or similar backend languages — Go, Java, C#, or Node.js.
- Hands-on experience in building APIs and cloud-native architectures (AWS, GCP, or Azure; Kubernetes a plus).
- Understanding of metrics, profiling, or observability tools (Grafana, Prometheus, ELK, or similar).
- Curiosity and commitment to learn AI benchmarking, LLM evaluation, and performance frameworks.
- Strong analytical and product intuition — you care about what the benchmark represents, not just what it measures.
- Bonus: exposure to vector search, model tuning (LoRA, DPO), or open-source contributions.
Why This Role Matters
Agents are not APIs — they reason, adapt, and learn. But with that power comes ambiguity in how we measure success. At DevRev, we believe the benchmarks of the past aren’t enough for the software of the future.This role is your opportunity to design the KPIs of the AI-native enterprise — to bring rigor to systems that reason, and structure to software that thinks.Join us to shape how intelligence is measured in SaaS 2.0.
DevRev is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
Skills Required
- 3-10+ years of experience as a Software Engineer in backend, systems, or infrastructure roles
- Strong foundation in Python or a similar backend language such as Go, Java, C#, or Node.js
- Hands-on experience building APIs and cloud-native architectures
- Experience with AWS, GCP, or Azure
- Understanding of metrics, profiling, or observability tools such as Grafana, Prometheus, or ELK
- Curiosity and commitment to learn AI benchmarking, LLM evaluation, and performance frameworks
- Strong analytical and product intuition
- Experience with Kubernetes
- Exposure to vector search
- Exposure to model tuning, including LoRA or DPO
- Open-source contributions
What We Do
DevRev is a business software company that brings developers (dev) and customers (rev) together in the era of product-led growth. The company is building an API-first dev-centric CRM that leverages data, design, and machine intelligence to empower devs to build, support, and grow their revs. In times of anemic NPS and high customer churn, DevRev strives to create the world's most customer-centric companies led by happy developers
