Software Development Support Analyst

Job ID Number

R5185

Employment Type

Full time

Worksite Flexibility

Hybrid

Job Summary

As the Software Development Support Analyst you will support our client's utility applications.

Job Description

We are looking for a Software Development Support Analyst to support our client's utility applications. This position will be a full-time opportunity that is onsite in Simpsonville, KY.

What You'll Do

• Stay informed about industry trends, regulatory changes, and emerging technologies related to ADMS

• Propose enhancements to optimize ADMS performance and adapt to evolving grid needs

• Emergency Response: be available for rotating on call support of emergences or response to storms / other events that impact service to our customers

• Provide consultation for business, system, and user needs

• Handle moderate-to-complex end-user system and operations issues that arise

What You'll Need

Required:

• Familiarity with Windows server environment (starting/stopping services, navigating folder structure, etc.)

• Understanding of basic scripting (simple, bat, ps1, etc.)

• Basic understanding of networking interactions

• Familiarity with job scheduling tools

• Comfortable interacting with the business and the GE vendor

• Troubleshooting mindset (ability to ask questions, reporting problems, and comfortable digging into issues that they’ve never encountered before)

Physical Demands 

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards 

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. 

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor 

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Reasonable Accommodation Statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.

Equal Employment Opportunity Policy Statement

CAI is committed to equal employment opportunity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status. All employment decisions are based on valid job requirements, including hiring, promotion, and compensation. Harassment and retaliation are prohibited.