Software Development Manager

Posted 5 Days Ago
Be an Early Applicant
3 Locations
In-Office or Remote
176K-264K Annually
Senior level
Cloud • Legal Tech • Software
The Role
Lead and grow an engineering team for a large-scale SaaS product, providing hands-on technical leadership, code reviews, and architecture guidance. Collaborate with Product and Design to set roadmaps, contribute to implementation, hire and coach engineers, and support career development and team performance. Foster a feedback culture and adapt processes and technology, especially around AI.
Summary Generated by Built In

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. 

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are currently seeking a Software Development Manager to join our Engineering team. This role is available to candidates across Canada, excluding Quebec. If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in office minimum twice per week on one of our Anchor Days.

At Clio we strive to be both human and high performing. For Development Managers this means supporting and growing your people, strong execution as a team and as a triad (the teams Designer + Product + Development manager leadership group), and building solid technical solutions. Our development managers are highly technical and hands on, often coding, designing and reviewing alongside their team. They coach and build their teams to be both strong technically and strong team members. They create a safe and productive environment for all Clions.

A day in the life might look like:
  • Collaborating with your triad to: understand the challenges our business faces, identify the most impactful opportunities, and craft a roadmap for the team

  • Working with your team on designing the technical solutions

  • Giving great feedback on code reviews, architecture documents, and more to help support team members making great technical decisions for their projects

  • Actively participating as a contributor to the project, either through extensive code reviews, or shipping code

  • Having a 1:1 meeting with your direct reports to make sure they are supported in their career growth and development goals

  • Actively participating in hiring to grow engineering team at Clio

  • Reviewing code contributed by members from your team or other Clio developers reaching out to you for your experience with a given technology or pattern

You may be a fit for this role if:
  • Demonstrated success in people leadership in software development, particularly with large scale SaaS products

  • A strong background in hands-on software development

  • Diverse base of knowledge that allows you to help your team solve complex technical problems

  • The ability to describe successful projects you worked on, as well as a collection of lessons learned from failed projects

  • Demonstrated ability to hire the best and brightest engineers in a fast-paced job market—and to coach, develop, and retain engineering talent; You are equally energized by both your own technical work as well as contributing to the career growth of your team

  • You have strong opinions that are weakly held, and foster that same attitude in others

  • You believe in providing honest, actionable feedback to your team, and encourage your team to reciprocate

  • You devise roadmaps to guide your team, but aren't beholden to them -- you easily adapt to a constantly changing world

  • Growth mindset when it comes to process improvement and new technologies, especially AI

Serious bonus points if you have:

  • A philosophy on what makes for great software development teams

  • Experience with CRM products at scale

  • Experience with Ruby on Rails or Python

This posting is for an existing vacancy.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
 

Some highlights of our Total Rewards program include:

  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week. 

  • Flexible time off policy, with an encouraged 20 days off per year.

  • $2000 annual counseling benefit

  • RRSP matching and RESP contribution 

  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range* for this role is $176,000 to $220,000 to $264,000 CAD. There are a separate set of salary bands for other regions based on local currency.


*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.

Skills Required

  • Demonstrated people leadership in software development, particularly with large-scale SaaS products
  • Strong background in hands-on software development (coding, design, reviews)
  • Broad technical knowledge to help solve complex technical problems
  • Ability to describe successful projects and lessons learned from failed projects
  • Demonstrated ability to hire, coach, develop, and retain engineering talent
  • Provide honest, actionable feedback and foster reciprocal feedback within the team
  • Create and adapt roadmaps; collaborate in a triad with Product and Design
  • Growth mindset for process improvement and new technologies, especially AI
  • Available to work in Canada (role open across Canada excluding Quebec); local hub employees expected in-office minimum twice weekly
  • Experience with CRM products at scale
  • Experience with Ruby on Rails
  • Experience with Python

Clio Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clio and has not been reviewed or approved by Clio.

  • Fair & Transparent Compensation Public salary bands on job postings and a regional pay‑transparency report signal clear ranges and equity review practices. Pay‑range transparency is described as global, with internal ranges shared company‑wide.
  • Healthcare Strength Health, dental, and vision coverage are emphasized, with U.S. healthcare called out as strong and Canada‑based employees receiving a dedicated counseling benefit. Wellness programming and an Employee and Family Assistance Program complement core medical coverage.
  • Leave & Time Off Breadth Flexible paid time off with a stated four‑week minimum and paid volunteering time are part of the standard package. Parental leave is offered for birthing and non‑birthing parents.

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The Company
HQ: Burnaby, BC
889 Employees
Year Founded: 2008

What We Do

Clio is the undisputed leader in cloud-based legal technology offering practice management, CRM and client intake software. Clio enables lawyers to be more client-centered and has earned the most 5 star reviews, the approval of over 65 bar associations and law societies around the world, and a global customers base of 150,000. Clio enables law firms to deliver better client experiences through cloud-based practice management, CRM and client intake software. Clio was the first to bring cloud-based legal practice management software to market, and has been leading the industry since 2008 with the first client-centered suite of cloud-based law firm solutions, the Legal Trends Report, and the Clio Cloud Conference, which is now the most widely attended legal tech conference in the industry. Clio is more than software. Clio is the only provider truly invested in the success of you and your clients. Clio’s team of client and firm success specialists combine their expertise on the Legal Trends Report, with their knowledge of Clio’s leading cloud-based legal practice management, CRM and client intake software to help lawyers run results-driven law firms using real time insights. Founded in Vancouver, Canada, Clio employs over 500 staff across five global offices and has been named one of Canada’s Best Managed Companies, a Deloitte Fast 50 company, and one of Canada’s Most Admired Corporate Cultures.

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