Wati
Started as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel. Designed for businesses that sell, support, and grow through conversations, Wati observes customer intent in real time, decides the next best revenue action, and executes it across marketing, sales, and support — on WhatsApp, Instagram, Facebook, TikTok, SMS, and more.
Trusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra.
Proudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognised as a Premium Partner of Meta and Google.
Wati, the AI-Powered Customer Engagement Platform for Revenue Grow
What You'll Be Doing
- Write clean, efficient, and maintainable code in C# or Golang leveraging AI-assisted tools (e.g., Gemini, Cursor, GitHub Copilot) under the guidance of senior developers
- Assist in coding, debugging, and validation tasks, focusing on AI-driven development workflows and software design plans
- Participate in software project planning, feature enhancement, and bug fixing, with an eye toward Agentic system integration
- Collaborate with cross-functional teams to understand requirements and deliver high-quality software solutions in an AI-first environment
- Learn and apply best practices in software development, including automated testing and AI-enhanced documentation
- Work with modern tech stacks and frameworks to improve product performance and user experience
Requirements
- Education: Currently pursuing or recently completed a Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field
- Tech Stack: Proficiency in C# and/or Golang, or a strong willingness to learn and work with these languages
- AI-Native Mindset: Highly proficient in using LLMs (like Gemini) to accelerate coding, troubleshooting, and learning
- Experience: Previous internship experience in software development is highly preferred
- Strong problem-solving skills and the ability to prompt effectively to solve complex technical issues
- A proactive learner who can work effectively in a fast-paced, Agentic environment
- Able to work on-site in the Shenzhen office 5 days a week for at least 6 months
Skills Required
- Currently pursuing or recently completed a Bachelor's or Master's degree in Computer Science, Software Engineering, or related field
- Proficiency in C# and/or Golang or strong willingness to learn these languages
- Highly proficient in using LLMs (e.g., Gemini) to accelerate coding and troubleshooting
- Strong problem-solving skills and effective prompting ability
- Previous internship experience in software development
- Proactive learner who can work effectively in a fast-paced, Agentic environment
- Familiarity with AI-assisted developer tools (e.g., Cursor, GitHub Copilot)
- Able to work on-site in the Shenzhen office 5 days a week for at least 6 months
What We Do
Reimagining customer engagement, Wati is the leading conversational platform built on WhatsApp's Business API. Our easy-to-use software empowers 8,000+ businesses across 100+ countries to deliver personalized, real-time conversations at scale. With innovative AI solutions, we're transforming how companies communicate: Shared inboxes allow seamless collaboration Powerful automation boosts efficiency Broadcast messaging engages customers Intelligent chatbots provide instant support As a fast-growing global SaaS startup, we're passionate about using technology to build meaningful relationships between businesses and customers. Our talented, driven team is united by a vision to empower organizations and redefine connections through meaningful conversations
