The Role
Say hello to possibilities.
It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
This is where you and your skills come in. We’re currently looking for: Software Development Engineer in Test
Join our dynamic Salesforce team as a QA Engineer, where you'll be pivotal in assuring the quality and reliability of our CRM Platform. In this role, you'll blend expertise in manual and automated testing with a keen understanding of agile methodologies to support the development and execution of comprehensive testing strategies. If you're passionate about quality, eager to collaborate with cross-functional teams, and driven to deliver results, we're looking for you.
What You'll Do:
- Quality Assurance: Thoroughly conduct manual testing on various modules within the CRM Platform (Sales, Support, Marketing projects) to ensure it meets rigorous standards of quality and efficiency.
- Test Development: Create detailed test cases for newly developed functionalities, ensuring comprehensive coverage and understanding of new features.
- Automation Excellence: Automate core test cases using Selenium WebDriver and other frameworks, enhancing our testing efficiency and reliability.
- Analysis and Reporting: Execute automation tests and analyze results to identify areas for improvement, reporting back to the team with actionable insights.
- Collaborative Analysis: Work closely with the Product Management team to analyze requirements, ensuring testing strategies align perfectly with business needs and product goals.
Required Qualifications:
- Experienced Tester: 5+ years of experience in software testing, with a solid foundation in both manual and automated testing techniques.
- Automation Skills: Proficiency in utilizing Java-based automation testing tools like Selenium WebDriver for UI testing of CRM systems, enhancing testing capabilities and efficiency through test automation expertise.
- Technical Acumen: A good understanding of JSON, REST/SOAP to ensure the quality of integrations and data exchange processes.
- Communication: Strong communication skills with the ability to manage multiple tasks and collaborate effectively with cross-functional teams.
Nice to Have:
- API Testing Skills: Experience in API testing using tools like Postman is a plus, offering deeper insights into our application's performance and integration capabilities.
- Salesforce and ISTQB Certifications: Salesforce certifications (e.g., Platform Developer I, Administrator, App Builder) and ISTQB certification are highly regarded, demonstrating a comprehensive understanding of quality assurance practices.
- Educational Background: A degree in STEM or Business, underlining a solid theoretical foundation to complement your practical skills.
What we offer:
- Mediclaim benefits
- Paid holidays
- Casual/Sick leave
- Privilege leave
- Bereavement leave
- Maternity & Paternity leave
- Wellness programs & coaching
- Employee referral bonus
- Professional development allowances
- Night shift allowances
RingCentral’s Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life.
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
RingCentral Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RingCentral and has not been reviewed or approved by RingCentral.
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Parental & Family Support — Parental leave is described as 16 weeks for both primary and secondary caregivers in the U.S., with added supports like backup care and fertility benefits available. Programs such as Care.com resources and Rethink extend family assistance beyond leave.
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Healthcare Strength — Health coverage includes multiple medical, dental, and vision plan options alongside disability and life insurance, plus wellness resources like Headspace and TaskHuman. Onsite/virtual fitness and other wellbeing offerings further expand the health package.
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Equity Value & Accessibility — Equity grants are common and an employee stock purchase plan with a discount is available. These ownership programs complement base pay across many roles.
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The Company
What We Do
RingCentral is a global leader in AI-powered trusted business communications, contact center, revenue intelligence, video and hybrid event solutions. RingCentral empowers businesses with conversation intelligence and unlocks rich customer and employee interactions to provide insights and improved business outcomes.
Why Work With Us
Innovation isn't just a buzzword—it's the core and heart of everything we do. We believe that groundbreaking ideas emerge from every corner of our organization. Our biggest strength? We are not all the same. At RingCentral, our commitment to fostering a culture of curiosity and inclusivity is what sets us apart.
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