Software Development Engineer in Test (SDET)

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

We are looking for a talented Software Developer Engineer in Test (SDET) or Software Developer to join our Artificial Intelligence teams and help building products and services to bring the benefits of our innovative technology to Genesys Customers.

As an SDET, you will be designing and developing automated test frameworks and additional cloud based test infrastructure that help guarantee the quality of our software deliverables.

As a member of a cross functional development team, you will be also ensuring scalability and availability of the entire platform and delivering high quality code.

Candidates for this position are able to code effectively in at least one object oriented programming language and can quickly learn new techniques and languages. While SDETs primarily focus is on automation efforts of a single team, they also have a drive to understand how their work integrates with other groups in order to provide value to our customers.

We also have a strong focus on Continuous Delivery with a DevOps mindset which will also give you an opportunity to work and leverage technologies such Jenkins, AWS and Docker. 

Key Responsibilities:

• Work with Senior SDETs and DevOps engineers in order to expand existing test automation solutions and create new ones.

• Write automated functional acceptance tests at the API and UI level.

• Maintain automated test jobs in automated deployment pipelines.

• Exploratory Testing to ensure functional and usability integrity.

• Performance/Load Testing to ensure product meet scalability needs.

• Contribute as a delivery team member through an Agile Scrum methodology representing testing and quality assurance concerns.

Minimum Requirements:

• Degree in Computer Science, Engineering or related disciplines

• 2 years of experience in Software Development in Test or Software Development.

• Experience developing in at least one of the following OO languages – Java/C#, Python, JavaScript.

• Experience working with UI test automation frameworks such as selenium, playwright or cypress.

• Experience working within Agile software development frameworks.

• Experience with Continuous Integration/Delivery systems such as Jenkins or similar.

• You have a DevOps mindset and champion Continuous Delivery best practices.

• You are curious, self-driven, and you are not afraid to ask questions.

Desirable Skills:

• Experienced with API test automation frameworks such as Requests or REST Assured.

• Experience with Javascript/PlayWright based UI test frameworks.

• Experienced with web applications and microservices.

• Experience with Amazon Web Services.

• Knowledge of container technologies (Docker, Kubernetes).

Our Benefits:

• Flexible work schedules and work from home options

• Development and career growth opportunities

• Excellent pension scheme

• Bonus scheme

• Health Insurance

• Income Protection & Life Assurance

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If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.

This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.

Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.