The Role
About HighLevel:
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 1 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.
Our People:
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our Impact:
As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 1 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
About the Role:
As an SDET, you will play a key role in validating dynamic UI builders, complex conditional logic, schema-driven configurations, data flows, and API interactions. You will work closely with cross-functional teams to ensure reliability and seamless integration across HighLevel’s platform.
Responsibilities:
- Take ownership of the quality of deliverables, including new features and enhancements
- Collaborate with product managers and engineers to understand requirements and user workflows
- Design and execute efficient manual test cases, including functional, regression, and exploratory testing
- Build and maintain automation test scripts for UI and API validations (using Selenium, Playwright, or equivalent)
- Identify and address QA process bottlenecks, driving continuous improvements
- Participate in sprint ceremonies, bug triages, and release readiness discussions
- Track, report, and validate defects using defect management tools
- Support integration testing with external APIs (e.g., Shipday, proprietary delivery software)
- Ensure high-quality test execution in Agile (Scrum/Kanban) environments
- Work closely with senior SDETs and developers to scale automation and adopt best practices
Requirements:
- 3+ years of experience in software testing, preferably in SaaS/web applications
- Strong knowledge of API testing and performance testing (Postman, JMeter, or equivalent)
- Understanding of HTML, CSS, JavaScript, and browser debugging tools
- Hands-on experience with test automation frameworks (Selenium, Playwright, Cypress, or similar)
- Good programming skills in at least one language (Java, Python, JavaScript/Node.js, TypeScript or Ruby)
- Solid understanding of OOP concepts and design patterns
- Experience with source control (Git or SVN)
- Knowledge of Agile software development (Scrum/Kanban) and the QA role within it
- Strong organisational and problem-solving skills, with the ability to manage multiple test executions
Nice to Have:
- Exposure to white box and black box testing approaches
- Familiarity with CI/CD pipelines and cloud environments
- Prior experience with automation in distributed systems or API-heavy applications
- Basic knowledge of performance/security testing concepts
EEO Statement:
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
#LI-Remote #LI-JM1
HighLevel Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HighLevel and has not been reviewed or approved by HighLevel.
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Healthcare Strength — Employer materials highlight employer-paid medical and vision for employees, with mental health support and short‑term disability included. Feedback suggests health coverage is a relative bright spot that can raise overall satisfaction even when base pay is not top‑tier.
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Leave & Time Off Breadth — Flexible PTO, paid family leave, and paid holidays are emphasized alongside a remote‑first setup. Feedback suggests this time‑off approach supports work–life balance and is frequently cited as part of the value proposition.
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Retirement Support — A company‑matched 401(k) is presented as part of the core package. Feedback suggests retirement support contributes meaningful long‑term value and helps offset tradeoffs in cash compensation.
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The Company
What We Do
https://www.gohighlevel.com/quick-links One white-labeled marketing app to rule them all. HighLevel is everything your business needs to succeed! Capture leads using our landing pages, surveys, forms, calendars, inbound phone system & more! Automatically message leads via voicemail, forced calls, SMS, emails, FB Messenger & more! Use our built in tools to collect payments, schedule appointments, and track analytics
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