Helpshift enables companies to provide a modern customer support experience to a mobile consumer base. We are installed on over 2 Billion devices - 1 out of every 3 smartphones in the world - and serve over 900 Million active users every month. Our platform enables 9 Million conversations every month. You will work on projects that impact these conversations in order to bring maximum value to the consumer.
Some numbers which illustrate our scale:
* 85k/rps
* 30ms response time
* 300 GB data transfer/hour
* 1000 VMs deployed at peak
About the team -
At helpshift, we have a QA Guild established which is responsible for performing QA for all projects that are executed across the organization. QA guild collaborates with engineering, product and design teams on implementation and user scenarios.
You will be working in a fast-paced start-up. Surrounded by talented people from different backgrounds and you will be challenged constantly. You will work closely with various teams.
About Role -
- Design Test Plans, Test Specifications and Test Cases for Product features.
- Take ownership of feature testing and drive to completion.
- Identify challenges, risks and provide test estimates for feature testing.
- Execute regression test suites.
- Perform exploratory testing.
- Driving and maintaining the automation test suites.
- Maximize test coverage for the most critical features of the system using automation.
- Hands on experience in version control systems like Git or SVN is a must
Requirements
- 3+ years of experience in software testing and engineering
- Proficiency in one of the programming/scripting languages is a must : Java/JS
- Should have working knowledge about tools like Playwright, Appium, Postman, selenium
- Knowledge of Performance and Security testing will be an added advantage.
- Good communication skills and positive work attitude.
Benefits
- Hybrid setup
- Worker's insurance
- Paid Time Offs
- Other employee benefits to be discussed by our Talent Acquisition team in India.
Helpshift embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status
Privacy Notice
By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.
Top Skills
What We Do
Keywords Studios is an international technical and creative services provider to the global video games industry and beyond.
We bring to life digital content that entertains, connects, challenges and educates people worldwide.
Established in 1998, and now with more than 65 facilities in 22 countries strategically located in Asia, the Americas, Australia and Europe, we provide integrated art creation, marketing services, software engineering, testing, localization, audio and customer care services across more than 50 languages and 16 games platforms to a blue-chip client base of more than 950 clients across the globe.
