Application Engineer II

About us
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.
Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
Our people
With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
Our impact
Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.

Learn more about us on our YouTube Channel or Blog Posts

Responsibilities

• Design, develop, and maintain API integrations between enterprise IT systems and financial/non-financial applications

• Build and manage automation workflows for user lifecycle management including onboarding, offboarding, and access provisioning

• Integrate and manage enterprise tools such as Google Workspace, Darwinbox HRMS, Slack, and other SaaS applications

• Develop and maintain middleware solutions to support secure and scalable IT integrations

• Translate IT and business requirements into technical solutions and automation workflows

• Ensure secure integration practices, including authentication (OAuth, API keys, SAML) and data handling

• Maintain documentation for IT processes, integration architecture, and automation logic

• Collaborate with Security and Compliance teams to support ITGC, audit, and access governance requirements

• Design and implement role-based access control (RBAC) and provisioning workflows across integrated systems

• Build automation for access reviews, entitlement mapping, and deprovisioning controls

• Develop integrations with ITSM tools (e.g., Atomicwork) for automated request, approval, and provisioning workflows

• Implement event-driven integrations using webhooks and APIs to enable real-time updates across systems

• Perform data validation and reconciliation between systems (e.g., HRMS vs identity platforms)

Requirement

• 4+ years of experience in software development, IT automation, or API integrations
• Strong hands-on experience with Python or Java
• Experience working with REST APIs, webhooks, and system integrations
• Understanding of identity and access management (IAM) and user provisioning workflows
• Experience with SaaS platforms such as Google Workspace, HRMS tools, and collaboration tools
• Familiarity with authentication protocols (OAuth 2.0, SAML, API tokens)
• IGA tool customization or Connector development experience
  Preferred Qualifications
• Knowledge of IGA tools such as Okta and Tuebora
• Experience with ITSM tools (e.g., Atomicwork, ServiceNow)
• Exposure to integration platforms (Zapier, Workato, MuleSoft)
• Knowledge of Google Admin APIs, Darwinbox APIs, Slack APIs
• Understanding of ITGC, SOX controls, and access governance processes
• Experience working in SaaS or enterprise environments
• Familiarity with automation scripting and event-driven workflows
• Saviynt or Sailpoint ISC or Sailpoint IIQ development experience would be great fit