Software Development Engineer III - Workflow AI

Posted Yesterday
Be an Early Applicant
Hiring Remotely in India
Remote
Mid level
Information Technology • Internet of Things • Marketing Tech
The Role
Build and scale AI-driven workflow features: integrate AI into Email/SMS/code actions, implement RAG and knowledge-base solutions, develop data extraction, text-to-voice, and analysis tools, optimize low-latency APIs, and mentor junior engineers.
Summary Generated by Built In
About HighLevel:
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.
Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
Our people
With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
Our impact
Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.
Learn more about us on our YouTube Channel or Blog Posts
 
About Us

We are building the future of automation by integrating AI into workflows to make processes seamless and intelligent. Join us to lead the development of innovative AI-driven features at scale.

Responsibilities:

    • Build workflows that simplify automation through prompt-based inputs.

    • Integrate AI capabilities into actions like Email, SMS, and Code execution.

    • Implement AI-driven recipe and template suggestions based on user prompts.

    • Create tools for building custom AI agents to handle automation tasks.

    • Develop advanced AI features like Data Extraction, Text-to-Voice conversion, and Data Analysis.

    • Work with Retrieval-Augmented Generation (RAG) systems and knowledge bases to enable intelligent, context-aware workflows.

    • Optimize APIs to handle millions of hits monthly with low latency.

    • Mentor junior engineers and lead AI-driven projects.

Qualifications

    Strong proficiency in JavaScript and Node.js for backend development.

    Experience with AI platforms like OpenAI, Hugging Face, vector databases (e.g., Pinecone, Weaviate), and RAG systems.

    Skilled in building and integrating knowledge bases and leveraging AI for context-aware solutions.

    Proficient in data processing for LLMs and scaling AI systems.

    Experimentation-driven with strong ownership and a hacker mindset.

    4+ years of software development experience, including 1.5+ years in AI-related projects.

EEO Statement:

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
We encourage you to review our Privacy Policy before submitting your application

Skills Required

  • Strong proficiency in JavaScript and Node.js
  • Experience with AI platforms (OpenAI, Hugging Face)
  • Experience with vector databases (Pinecone, Weaviate) and RAG systems
  • Skilled in building and integrating knowledge bases for context-aware solutions
  • Proficient in data processing for LLMs and scaling AI systems
  • 3+ years software development experience, including 1.5+ years on AI-related projects
  • Experimentation-driven with strong ownership and a hacker mindset

HighLevel Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HighLevel and has not been reviewed or approved by HighLevel.

  • Healthcare Strength Employer materials highlight employer-paid medical and vision for employees, with mental health support and short‑term disability included. Feedback suggests health coverage is a relative bright spot that can raise overall satisfaction even when base pay is not top‑tier.
  • Leave & Time Off Breadth Flexible PTO, paid family leave, and paid holidays are emphasized alongside a remote‑first setup. Feedback suggests this time‑off approach supports work–life balance and is frequently cited as part of the value proposition.
  • Retirement Support A company‑matched 401(k) is presented as part of the core package. Feedback suggests retirement support contributes meaningful long‑term value and helps offset tradeoffs in cash compensation.

HighLevel Insights

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The Company
HQ: Dallas, OR
974 Employees
Year Founded: 2018

What We Do

https://www.gohighlevel.com/quick-links One white-labeled marketing app to rule them all. HighLevel is everything your business needs to succeed! Capture leads using our landing pages, surveys, forms, calendars, inbound phone system & more! Automatically message leads via voicemail, forced calls, SMS, emails, FB Messenger & more! Use our built in tools to collect payments, schedule appointments, and track analytics

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