Software Development Engineer II ( Nodejs Engineer - Connector)

Posted 6 Days Ago
Hiring Remotely in India
Remote
Mid level
Natural Language Processing • Software • Conversational AI
It’s not about the AI, it’s about the conversation. We put conversations at the center of business for our customers.
The Role
Design and develop high-volume backend services using NodeJS, maintain existing code, debug production issues, and work with automation teams.
Summary Generated by Built In

Software Development Engineer II ( NodeJS Engineer - Connector)

Location: India-Remote

Work Timings: 1:30 PM to 10.30 PM IST

LivePerson (NASDAQ: LPSN) is a leader in trusted enterprise conversational AI and digital transformation. The world's leading brands use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing uniquely rich data analytics and safety tools to unlock the power of conversational AI for better business outcomes. Fast Company named LivePerson the #1 Most Innovative AI Company in the world.

Key Responsibilities

  • Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
  • Design complex high performance backend services using NodeJS
  • Development of technical specifications and documentation
  • Debug production issues and help maintain existing code
  • Participate in on-call rotations
  • Work with Bots & Automation team in building next generation bot runtime platform

You should be an expert in:

  • Strong programming skills in NodeJS/Typescript with good knowledge of Websockets and data streaming services
  • Experience with Java
  • Experience integrating with third-party APIs
  • Experience debugging/testing distributed microservice applications 
  • Knowledgeable of technologies such as SocketIO, Kafka, Redis, RabbitMQ
  • Experience building RESTful microservices
  • Familiar with basic DevOps tasks for deploying applications in dev/test environments
  • Experience with Git, Jenkins, and other Development tools
  • Experience in Kubernetes a plus

Qualifications
  • Bachelor's degree in Computer Science or a related field
  • 3+ years of experience building successful production software systems

Benefits:

  • Personal time off 15 days - Casual (5) days, Care Days (5) & Sick Days (5)
  • Medical Insurance: 8 Lakhs Family Floater that covers employee, spouse, 3 children and parents or In-laws
  • Group Personal Accident: 3x of the employee’s Gross Salary
  • Group Term Life: 3x of the employee’s Gross Salary
  • Volunteering Days – Use them to make a difference in your community. Whether it's a cleanup, supporting a local initiative,  just let us know! We're here to help you create a meaningful impact.

Financial & Growth

  • Employee Stock Program (ESPP): Participate in our Employee Stock Participation Program and receive a discount on company shares, allowing you to share in LivePerson's success.
  • Learning & Development: We actively support your professional journey with robust programs for growth and learning development, including allocated stipends, ensuring you reach your full potential.

Why You’ll Love Working Here

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace, and recognized by Gartner as a leader in the Conversational AI space.

Belonging at LivePerson

We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer. We believe that diverse perspectives drive innovation. 

Important Candidate Notice

The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information. This phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets.

Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson  employee with an @liveperson.com email address.

LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you have any questions and or concerns, please feel free to contact [email protected]


Skills Required

  • Bachelor's degree in Computer Science or a related field
  • 3+ years of experience building successful production software systems
  • Strong programming skills in NodeJS/Typescript
  • Experience with Java
  • Experience with third-party APIs integration
  • Experience debugging/testing distributed microservice applications
  • Knowledge of SocketIO, Kafka, Redis, RabbitMQ
  • Experience building RESTful microservices
  • Familiar with basic DevOps tasks for deployment
  • Experience with Git, Jenkins, and other Development tools
  • Experience in Kubernetes
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The Company
HQ: New York, New York
1,000 Employees
Year Founded: 1995

What We Do

Forget the AI hype. We’re living in the age of conversation. Authentic, ongoing conversations are what fuel relationships, earn loyalty, and ultimately, drive growth. From the dawn of chat and messaging to the conversational AI era, LivePerson has been connecting businesses and customers through conversation for nearly three decades. Our award-winning Conversational AI platform, Conversational Cloud®, is built using large language models fine-tuned by billions of real customer conversations. With safety and security guardrails designed for the world’s largest enterprises, you remain firmly in control of the conversation.

Why Work With Us

We build warmth into our work and our workplace by making all people feel seen, valued, and heard. Dream Big, Help Others, Pursue Expertise and Own It. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization with over 1,000 employees.

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