As DCE Engineer, you will be working closely with one of the major global ICPs gathering feature requirements, helping to on-board, involve in recovery efforts during a critical outage, analyzing logs to isolate faults, determining the root cause, and working towards defect resolution. You will be part of SW/product release cycle, providing software solutions through product enhancement, debuggability requirement during release planning/discussions. You will also work closely with SVT to optimize their test plans & Root Cause Analysis (RCA) discussions as per the ICP use-cases.
Responsibilities
- Good troubleshooting and debugging skills to handle worldwide field escalations into Optical Systems Engineering.
- Investigate and troubleshoot customer issues in both Production and Lab environments to perform efficient and detailed RCA of field issues.
- Provide quick post FCS solutions to customer issues completing root cause analysis, temporary workaround for recovery and work with development team for corrective actions.
- Produce and deliver post-mortem actions to prevent the issues in the newer products by incorporating learning from the field.
- Active participation and contribution to System Development Lifecycle processes (Product/system requirement review discussions, Software Design implementation discussions, Peer code review, Work with the Product management team for Customer scenarios and use cases).
- Cross-functional coordination with multiple stakeholders within different Engineering and Services teams and with the customer to preserve customer confidence / experience.
- Discussion with Arch team to conclude on the necessary changes needed in System Architecture if necessary.
- Providing on-demand suggestions to the Arch Team on the ICP usage of Products to plan for Feature considerations.
- Increase the ability of global services teams to reduce escalations to Engineering by Building tools, knowledge bases, debug recipes.
- Implement process changes in Engineering org to prevent breakages, checklists, regression suites, drive custom solutions.
Must have:
- Minimum 5+ years’ experience in SW development organization.
- Engineering degree or Master from CS, EC with excellent grades from reputed institutes.
- Familiar with high demands and fast paced response requirements of the global ICPs.
- In depth knowledge of software systems, and operationalization in the hyperscale Data Center environment. Including Agile development, SDN, DevOps, and CI/CD environments.
- Excellent design analysis skills, including experience with software modeling, understanding of platform boot-up and device drivers, hardware-software interactions (e.g. interrupt architectures etc) and dependencies, high-availability, software reuse, performance, testability, and extensibility.
- Experience in either QNX or Linux RTOS Operating systems is a must.
- Deep understanding of optical fiber networking including transponders, OLS, Sub-sea and Pluggable.
- In-depth knowledge of optical network systems including L1 layer protocols like OTN, Fiber Channel, Ethernet, SONET/SDH, L0 OADM/DWDM/CWDM/ROADM/FOADM, technologies and Management Interfaces like Netconf, Restconf, gRPC, etc.
- Self-Driven and willing to take own initiatives and decision making and ability to perform under pressure.
Nice to have:
- Understanding of coherent communications systems, including experience with QPSK, 16QAM, and 64QAM, as well as coding and forward error correction algorithms.
- Good experience with ROADM, EDFA, Raman Amplifiers and Coherent Transponders.
- Experience with SDN technologies such as OpenFlow or OpenStack.
- Working experience in system control plane protocols like OSPF, RSTP, MPLS, LDP, and other L2/L3 protocols is a strong plus.
- Expertise in programming language C, C++ and Python programming for automation development.
- Experience with AI tools for SW Development such as Co-Pilot, Cursor etc.
- Proficiency MS tools (Excel, PowerPoint and Word).
- Highly detail-oriented, excellent analytical and troubleshooting skills, Strong problem-solving skills, applicable to large and complex network scenarios.
Skills Required
- Minimum 5+ years' experience in SW development organization
- Engineering degree or Master from CS or EC with excellent grades
- In-depth knowledge of software systems in a hyperscale Data Center environment
- Experience in either QNX or Linux RTOS Operating systems
- Deep understanding of optical fiber networking
- Excellent design analysis skills including software modeling
Nokia Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.
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Equity Value & Accessibility — Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
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Healthcare Strength — Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
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Parental & Family Support — A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.
Nokia Insights
What We Do
At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.
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