Software Developer

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CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

Job Description

We are looking for a IBMi System Developer/ Programmer Specialist to come into an established IBMi (aka AS400) system and troubleshoot and maintain the COBOL programs (without much documentation). This position will be full-time and onsite in Concord, NH.

What You'll Do

• This position functions as a primary technical authority responsible for sustaining and supporting a mature IBM i (formerly AS/400) environment and its COBOL-based business applications. The role emphasizes ensuring system stability, diagnosing and resolving technical issues, and optimizing or enhancing existing programs to comply with regulatory changes and evolving business processes, rather than focusing on the development of entirely new solutions

• In addition to ongoing support, this role will actively contribute to the organization’s strategic migration from IBM i to Hyland’s OnBase WorkView platform, ensuring smooth data transitions, integration planning, and operational continuity throughout the migration process

• Key responsibilities include monitoring system health, managing batch processes, supporting file transfers, and maintaining SQL-based data access, while providing technical expertise during the transition to OnBase. The ideal candidate will be able to quickly identify and troubleshoot complex problems, target root causes efficiently, and implement solutions independently with minimal guidance

• Primary– System Support & Optimization (90%): Maintain and optimize COBOL-based applications on IBM i (AS/400) to ensure system stability and performance

• Troubleshoot and resolve application and system issues, identifying root causes and implementing effective solutions with minimal guidance

• Manage and enhance batch jobs, file transfers, and integrations with other systems

• Monitor system health, job queues, and performance metrics (e.g., WRKACTJOB) to proactively address potential issues

• Support SQL-based data access and ensure data integrity across applications

• Collaborate with business analysts and stakeholders to clarify requirements and resolve technical issues

• Develop and maintain clear and comprehensive documentation for programs, processes, and troubleshooting steps

• Provide technical assistance for emulator-related issues (PC5250), print/output queues, and spool file management

• Secondary – Migration & Administration (10%): Contribute technical expertise to the strategic migration from IBM i to Hyland’s OnBase WorkView platform, including data transition planning, integration support, and operational continuity

• Assist with user profile management, authority adjustments, and job scheduling

• Support backup and restore processes (BRMS) and maintain operational runbooks

• Participate in testing and validation activities during migration and system upgrades

What You'll Need
Required:

• 5 years of experience in development, support, and maintenance of COBOL applications on IBM i (AS/400)

• 5 years of strong experience with CL, DDS, and DB2 for i (SQL)

• 5 years of experience working with IBMi tools such as Access Client Solutions (ACS) and Navigator for i

• Experience with batch processing and job scheduling

• Ability to work alternative schedules. i.e. non-business hours for planned maintenance, upgrades, urgent troubleshooting, and/or migration activities

• Exceptional communication skills are required for consideration.
  Required

Preferred:

• Experience with Hyland's OnBase WorkView platform

• Experience working in this type of role within a state government environment

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.

EEO Statement

It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.