Overview:
At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.
Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.
Come make an impact every day at Zebra.
What We're Looking For:
The Software Design Assurance Team is responsible for ensuring our software products meet quality, reliability, and release-readiness standards throughout the development lifecycle. The design assurance team supports Zebra’s promise of quality to our customers and is responsible for participating in design reviews, sprint refinement, build/release operations, and post-mortems, and process gap analysis to conduct release readiness assessment. This position works with a minimum level of supervision.This position is hybrid based in Bengaluru, India.
Essential Duties and Responsibilities
Perform an analysis of SW Design Assurance for cloud-native SaaS Technology products and provide feedback for all the key Quality Metrics and deliverables executed by the functional teams, including:
- Responsible for SW Quality assessment of SWS & cloud solutions. Identify deviations from stated product goals, standards, and processes.
- Perform Software Quality Reviews, measure and monitor progress of programs under development.
- Lead and conduct Product Release readiness reviews ensuring release criteria for software & device solutions are met and communicate all quality issues, risks, requirements gap prior to product approval.
- Recommend latest technologies and new approaches to design and implementation of new technology
- Should have strong knowledge of cause-and-effect relation between SW defects and potential customer impact use cases.
- Instrument the product CI/CD pipeline and surface build-stage quality signal — code coverage trends, flaky-test detection, build stability, deployment frequency, and rollback rate — as a living engineering dashboard rather than a downstream report.
- Experience with Software-as-a-Service development processes, release automation, observability tooling, and quality metrics for distributed cloud systems.
- Knowledge of the SDLC, testing concepts, methodologies, metrics, automated SW testing frameworks
- Experience in delivery and manage multi release projects in AGILE (Scrum, Scaled Agile) and knowledge of SW tools like JIRA, Confluence and Power BI
- Guidance of the process, test methodologies, test strategy used in production of Zebra's NSI SW products and solutions including Software Stability, Stress, and performance strategies
- Experience communicating cross-functionally and across management levels in formal and informal settings
- Actively participate in SW Product and applications Risk Assessment and mitigation activities
Job Requirements
- Bachelor's degree in an Engineering field (Software Engineering, Computer Science, or related).
- Minimum of 10 years' experience in Software Engineering, with at least 5 years in site reliability, release engineering, or senior quality engineering roles on SaaS / cloud-native systems.
- Hands-on experience with CI/CD pipelines (e.g., Jenkins, GitLab CI, GitHub Actions, Azure DevOps), observability stacks (e.g., Datadog, New Relic, Splunk, Prometheus/Grafana), and release-automation tooling — able to instrument systems directly, not only interpret dashboards.
- Demonstrated experience with modern test architecture across unit, integration, contract, and end-to-end layers; flaky-test triage; regression-suite design; and test-pyramid discipline applied to refactor-heavy codebases.
- Software QA automation experience with technologies such as Java, Python, JavaScript / TypeScript, or comparable.
- Knowledge of productivity and analytics tools such as issue trackers, knowledge-base / documentation systems, BI / dashboarding tools, and CRM platforms.
- Effective verbal and written communication skills, including the ability to deliver an independent quality recommendation to an engineering team in which the engineer is embedded — without compromising the working relationship.
Preferred Qualifications
- Production-incident and release-health fluency — comfortable leading post-mortems, building escape-defect feedback loops, and translating field signal into engineering priorities; credibility built from on-call experience.
- Experience with multi-tenant enterprise SaaS domains and complex customer-facing platforms.
- Experience working as an embedded quality / SRE partner inside a product engineering team, with demonstrated ability to maintain independent judgment while operating inside the team's day-to-day rituals.
- Experience communicating cross-functionally and across management levels — including engineering leadership, customer success, and quality leadership — in formal and informal settings.
- Ability to actively engage business and technology partners; present, defend, and challenge technical recommendations.
- Ability to deal with ambiguity effectively and exercise sound judgment when evidence is incomplete.
- Advocate for the customer and drive the highest standard of quality at every stage of the product lifecycle.
- Instill best practices for software development, testing, and observability documentation.
- Demonstrated ability to deliver high-quality work on tight schedules.
- Strong analytical skills and a methodical, objective approach to problem-solving.
Benefits:
We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.
Job Posting Statement:
To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.
AI Technology Statement:
Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.
Skills Required
- Bachelor's degree in Software Engineering, Computer Science, or related field.
- Minimum 10 years' experience in Software Engineering with at least 5 years in site reliability, release engineering, or senior quality engineering roles on SaaS/cloud-native systems.
- Hands-on experience with CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions, Azure DevOps).
- Experience with observability stacks (Datadog, New Relic, Splunk, Prometheus, Grafana) and ability to instrument systems directly.
- Experience with release-automation tooling and release-health instrumentation.
- Demonstrated experience with modern test architecture: unit, integration, contract, end-to-end, flaky-test triage, regression-suite design.
- Software QA automation experience using Java, Python, JavaScript or TypeScript.
- Knowledge of SDLC, testing concepts, methodologies, metrics, and automated testing frameworks.
- Experience delivering and managing multi-release projects in Agile (Scrum, Scaled Agile); familiarity with JIRA, Confluence, and Power BI.
- Effective verbal and written communication; ability to present independent quality recommendations while embedded in engineering teams.
- Production-incident and release-health fluency, including on-call and post-mortem experience.
- Experience with multi-tenant enterprise SaaS platforms and complex customer-facing systems.
- Experience acting as an embedded quality/SRE partner within product engineering teams.
- Ability to engage business and technology partners; present, defend, and challenge technical recommendations.
- Ability to work with ambiguity, exercise sound judgment, and advocate for customer-focused quality.
- Experience instilling best practices for development, testing, and observability documentation and delivering high-quality work on tight schedules.
Zebra Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zebra Technologies and has not been reviewed or approved by Zebra Technologies.
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Strong & Reliable Incentives — Incentive programs include an annual cash bonus plan for regular employees and robust commission structures in sales, forming a meaningful part of total compensation. These incentives are consistently available and valued in corporate, administrative, and sales roles.
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Healthcare Strength — Core medical, dental, and vision coverage is comprehensive, complemented by company-paid life and disability insurance, telemedicine access, and an EAP. Coverage quality is generally regarded as strong across official materials and documented program summaries.
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Leave & Time Off Breadth — Time-off offerings include robust PTO, paid holidays, a company-wide zDay, volunteer time off, and meeting-light or flexible Friday programs. Paid parental leave and community service days further expand leave options, with availability outlined on company benefits pages.
Zebra Technologies Insights
What We Do
Zebra empowers those on the front line in retail, health care, transportation and logistics, manufacturing and other industries to achieve a performance edge -- an edge that translates to delighted customers, good patient outcomes and superior business results. As the pioneer at the edge of the enterprise, our products, software, services, analytics and solutions are used to intelligently connect your people, assets and data. With decades of industry experience, we design with front-line users and workplaces in mind, providing the best-action guidance needed to optimize in-motion operations and make business-critical decisions. With over 10,000 partners across 100 countries, we are committed to delivering industry-tailored solutions that help our customers capture their edge.
