Software Configuration Specialist III-Policy

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.   

WHO WE ARE:  

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.   

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.  

We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.  

If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”!  

To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter. 

Title:  Software Configuration Specialist III- Associate Manager

WHAT YOU’LL DO:

• As a member of a project team, the Software Configuration Specialist III is an experienced resource responsible for delivering technical implementation tasks for customers. The Software Configuration Specialist III assumes ownership of designs and processes while working independently with little to no supervision, and may lead a small team in configuring, building, and testing the application. The Software Configurations Specialist III is developing Subject Matter Expert (SME) in Software Configuration and can assist other teams in understanding the functional impact of various implementation options. Develops and implement automation scripts

• Designs the software configuration and customization to meet the business process design and application requirements.

• Supports the Sales and Product Management and Client Delivery teams through knowledge of the product or product line by providing pre-sales support, solution planning, product management expertise and customer support.

• Develops a configured application prototype and conduct a client walkthrough to validate the configuration design and explore gap options.

• Works with and/or may lead a team of other developers, designers, and architects to make sure that the configuration and custom components meet application requirements and performance goals. Informs the technical architect and project manager of any issues that may affect any other areas of the project.

• Participates in code reviews and fix any defects and performance problems discovered in testing and participate in transitions of the application components to the testers

• Independently leads discussions with internal teams and the customer team.

• May assume project leadership responsibilities on teams, typically leading small teams

• Identifies risks, problems, and solutions, and may exercise independent decision making for problems within his or her workstream, and defaults to a more senior resource for decisions impacting the broader project team, product and/or customer.

• Performs other related duties and activities as required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

WHAT YOU’VE DONE

QUALIFICATIONS/REQUIREMENTS

• Bachelor’s degree required, or higher education level, or foreign equivalent, preferably in area with analytic emphasis

• Minimum of 7+ years’ professional experience, preferably in implementing software applications

• Or master’s degree plus minimum of 3 year’s related professional experience.

• Experience with implementation of Duck Creek Policy Platform solutions is mandate

• Preferred experience in implementing P&C Insurance software applications

• Preferred experience in HTML, ASP, and XML

Specialized Knowledge, Skills, and/or Abilities:

• Ability and experience performing analytical or quantitative activities in spreadsheet/database types of software applications.

• Excellent communication skills, verbal and written

• Strong analytical and problem-solving skills

Other Requirements:

• Travel: At least 25-50%

• Work Authorization: Legally authorized to work in the country of the job location

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WHAT WE STAND FOR:  

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems.  As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.  

We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https://www.duckcreek.com/life-at-duck-creek/. 

Please let us know if you encounter accessibility barriers with our web content by sending an email to [email protected]. 

Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.  

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