Speridian Technologies is a global consulting and technology services firm that helps enterprises and public sector organizations modernize operations, enhance customer experience, and accelerate digital transformation through advisory, implementation, and managed services. With deep industry expertise and capabilities spanning AI, automation, cloud, analytics, and enterprise platforms, Speridian delivers outcome-focused solutions that drive measurable business value.
Software Business Analyst Public Sector – Hawaii
Location: Hawaii (Local candidates preferred) - Hybrid role
Position Summary
We are seeking a highly motivated and detail-oriented Software Business Analyst to join our team supporting large-scale public sector health and human services programs in Hawaii. The ideal candidate is an excellent communicator with strong analytical skills and experience facilitating business and technical discussions, documenting requirements, and collaborating with cross-functional teams throughout the software development lifecycle.
Experience supporting Medicaid or other Health and Human Services programs such as SNAP, TANF, Child Care, or similar government programs is highly desirable.
Key Responsibilities
- Lead and facilitate business discovery workshops and stakeholder interviews to understand business processes, challenges, and objectives.
- Elicit, analyze, validate, and document functional and non-functional business requirements.
- Develop high-quality Business Requirements Documents (BRDs), Functional Design Documents (FDDs), user stories, process flows, use cases, and acceptance criteria.
- Work closely with business stakeholders, product owners, architects, developers, QA teams, and project managers to ensure requirements are clearly understood and implemented.
- Support backlog creation, prioritization, refinement, and grooming in collaboration with Product Owners and Scrum teams.
- Translate complex business needs into actionable user stories and functional specifications.
- Participate in sprint planning, reviews, and UAT activities, ensuring delivered functionality aligns with business expectations.
- Identify requirement gaps, dependencies, risks, and opportunities for process improvement.
- Maintain documentation throughout the project lifecycle and ensure traceability between requirements and delivered functionality.
- Bachelor's degree in Business, Information Systems, Computer Science, or a related field.
- 4–6 years of experience as a Software Business Analyst on enterprise software implementation or modernization projects.
- Excellent written, verbal, and presentation communication skills.
- Proven experience leading discovery sessions and stakeholder workshops.
- Strong experience documenting business and functional requirements.
- Experience working in Agile/Scrum environments.
- Hands-on experience managing and refining product backlogs.
- Proficiency with Azure DevOps (ADO), Jira, or similar Agile lifecycle management tools.
- Strong analytical, problem-solving, and facilitation skills.
- Ability to manage multiple stakeholders and priorities in a fast-paced environment.
- Experience working with State or Federal public sector agencies.
- Experience supporting Medicaid eligibility, Medicaid Management Information Systems (MMIS), Integrated Eligibility Systems (IES), or other Health and Human Services programs.
- Experience with one or more government benefit programs, including:
- Medicaid
- SNAP
- TANF
- Child Care Assistance
- Child Welfare
- Unemployment Insurance
- Understanding of government business processes, regulations, and compliance requirements.
- Experience with process modeling tools such as Figma, Visio or Lucidchart is a plus.
- Strong stakeholder management and facilitation skills
- Requirements elicitation and analysis
- Functional solution design
- User story creation and acceptance criteria definition
- Backlog management and prioritization
- Agile methodologies
- Process mapping
- Excellent documentation skills
- Strong collaboration and teamwork
- Candidates must be located in Hawaii.
- Preference will be given to candidates with prior experience supporting Hawaii State government or other U.S. public sector clients.
This is a full-time role with a salary range of $85-105K, depending on experience
Statement for Speridian Technology
Speridian Technology is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Reasonable accommodations are available for qualified individuals with disabilities during the application process.
Skills Required
- Bachelor's degree in Business, Information Systems, Computer Science, or related field.
- 4-6 years of experience as a Software Business Analyst on enterprise software implementation or modernization projects.
- Excellent written, verbal, and presentation communication skills.
- Proven experience leading discovery sessions and stakeholder workshops.
- Strong experience documenting business and functional requirements (BRDs, FDDs, use cases, acceptance criteria).
- Experience working in Agile/Scrum environments.
- Hands-on experience managing and refining product backlogs.
- Proficiency with Azure DevOps (ADO), Jira, or similar Agile lifecycle management tools.
- Strong analytical, problem-solving, and facilitation skills.
- Ability to manage multiple stakeholders and priorities in a fast-paced environment.
- Experience working with State or Federal public sector agencies.
- Experience supporting Medicaid, MMIS, IES, or other Health and Human Services programs (SNAP, TANF, Child Care, etc.).
- Understanding of government business processes, regulations, and compliance requirements.
- Experience with process modeling tools such as Figma, Visio, or Lucidchart.
What We Do
Speridian is an innovative, thought-leading digital modernization company that leverages modern software engineering and proprietary platform solutions to streamline and enhance interactions between clients and constituents within commercial and public sector markets. As a global business and technology solutions provider, Speridian's business and technology experts help clients modernize their businesses through Digital Transformation. Headquartered in Albuquerque, NM, with regional offices in the Americas, Middle East, Singapore, India, Pakistan, and Philippines; Speridian has been at the forefront of CRM, ERP, HR, CX innovation since 2003. Our Next-Gen Solutions Practice combined with our partnerships with leading innovators such as Oracle, Microsoft, Salesforce, Google, Amazon, UiPath, Adobe, SAP etc has led to our proven track record of solving the most pressing business problems with our unique, industry-based 3-pillar approach: (1) business focus, 2) technology-fuelled innovation, and 3) delivery excellence. Speridian’s services include consulting, testing and quality assurance, custom development, cloud computing, IT support and managed services, AI and machine learning, system integration, big data and analytics, customer experience solutions, application modernization, and staffing professional services. Based on the rich domain expertise that Speridian acquired over the years, Speridian developed several advanced platforms, enhancing their service offerings: CaseXellence, a low-code intelligent process automation platform, is designed for public sector enterprises. It modernizes legacy infrastructure and includes pre-built solutions focused on security, transparency, and traceability. Beacon, another of Speridian’s innovations, is a comprehensive suite of banking solutions. It offers a range of products including Core Banking, Loan Management, and Banking Analytics, catering to over 200 financial institutions. Finally, Speridian O360 is an Enterprise management platform providing a 360-degree view of core HR and Project Management processes. Tailored for small to medium-sized organizations, it aims to boost productivity by automating manual tasks, allowing HR to focus on strategic and critical business tasks.
