Job Summary
We are looking for an experienced and proactive Software Business Analyst [Mid-Level] to join our Bangkok-based team.
In this role, you will work closely with clients, BDs, stakeholders, and development teams to analyze business needs and design effective custom software solutions. You will play a key role from pre-sale through project delivery, ensuring alignment between business goals and technical implementation.
You will also act as a trusted advisor to clients, recommending process improvements and helping them make informed decisions when balancing priorities, scope, and budget.
Key Responsibilities
- Lead business analysis work during pre-sale and project delivery.
- Meet with clients and stakeholders to understand business needs and project goals.
- Gather and document business, functional, and non-functional requirements.
- Translate requirements into clear user stories for the development team.
- Create process flow diagrams to explain system workflows.
- Work closely with developers and architects to design practical solutions.
- Participate in Agile/Scrum activities such as sprint planning and reviews.
- Validate solutions during development and UAT.
- Identify risks and communicate issues early.
- Use AI tools to help analyze requirements and organize information.
- Mentor junior or mid-level Business Analysts when needed.
Requirements
- Thai Nationality
- 5–7+ years of experience as a Business Analyst in software or system development.
- Experience working on complex software projects with multiple stakeholders.
- Fluent in English and Thai (spoken and written).
- Strong communication, analysis, and problem-solving skills.
- Experience working in Agile/Scrum environments.
- Familiar with tools such as Jira, Confluence, or similar tools.
- Understanding of APIs (REST) or data analysis (SQL) is a plus.
- Experience in FinTech, AI, E-commerce, ERP, or Logistics is an advantage.
Skills Required
- Thai nationality
- 5–7+ years of experience as a Business Analyst in software or system development
- Experience working on complex software projects with multiple stakeholders
- Fluency in spoken and written English and Thai
- Strong communication, analysis, and problem-solving skills
- Experience working in Agile/Scrum environments
- Familiarity with Jira, Confluence, or similar tools
- Understanding of REST APIs or SQL data analysis
- Experience in FinTech, AI, e-commerce, ERP, or logistics
What We Do
Scale faster. Deliver better. Build with confidence. Manao Software helps companies accelerate development, improve delivery quality, and reduce costs—without sacrificing control. With over 18 years of success and a team of 120 professionals in Thailand, we combine the cost-efficiency of offshore development with the quality and communication standards of Danish management. ? What We Deliver: Dedicated Development Teams – Expand your team with experienced developers who integrate seamlessly, adapt quickly, and stay long term. Full-Cycle Product Development – From ideation and UX to deployment and support, we turn concepts into production-ready software. Web & Mobile Solutions – Engaging, performant applications built on modern frameworks and cloud-native architectures. Startup Agility, Enterprise Reliability – We support early-stage startups and large-scale enterprises alike, across domains and tech stacks. ? We focus on transparency, agile collaboration, and building relationships that last. Whether you're scaling fast or need a dependable long-term partner, we’re here to help you deliver. ? Let’s connect and explore how Manao Software can support your growth.
