Senior Software Asset Management Analyst, Corp IT

Posted 8 Days Ago
Hiring Remotely in United States
Remote
155K-209K Annually
Senior level
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
Dropbox isn’t just a workplace—it’s a living lab for more enlightened ways of working.
The Role
The Senior Software Asset Management Analyst will optimize software management and deployment across Dropbox, implementing compliance strategies and enhancing processes. They will collaborate with various teams to drive improvements, develop a SAM roadmap, conduct license assessments, and manage CMDB processes using ServiceNow. Continuous improvement initiatives will also be a focus.
Summary Generated by Built In

Role Description

As a Software Asset Management Analyst, you will play a key role in optimizing the management and deployment of software across Dropbox. You will drive the implementation of the Software Asset Management policy from gap analysis to developing execution plans. You will be responsible for implementing the approach to optimization and compliance strategies - either via implementing automation, data analysis, or partnering with other technology teams. You will develop important IT governance skills and knowledge of leading SAM tooling in the technology industry.

Responsibilities

  • Partner with Security, ITS, Legal, and Engineering teams to enhance Software Asset Management (SAM) processes and identify improvement opportunities.
  • Develop and execute a SAM roadmap, integrating best practices for risk mitigation, cost optimization, and automation of manual tasks.
  • Conduct software license assessments, optimization reviews, and ensure compliance with vendor agreements.
  • Improve data integration, system capabilities, and user access lifecycle while maintaining training materials for stakeholders.
  • Maintain accurate software asset and CMDB data, implementing accountability measures and compliance reporting.
  • Define and deploy CMDB processes, manage audits, and lead process improvements in ServiceNow.
  • Drive continuous improvement initiatives to enhance productivity, cost efficiency, and overall service delivery.

Requirements

  • Experience working in Software Asset Management governance
  • Familiarity with IT SDLC and Agile processes is desired
  • Excellent verbal and written communication skills
  • Ability to navigate ambiguity and work independently to resolve issues and remove barriers to progress

Preferred Qualifications

  • Experience and familiarity with IT SDLC (Software Development Life Cycle) and/or Agile IT development
  • CMDB implementation and support experience
  • Experience implementing and supporting ServiceNow CMDB, Software Asset Management, and/or Change Management processes and workflows 
  • Familiarity and experience with Software Asset Management tools (Intello, Productive, LeanIX, ServiceNow, etc.)

Compensation

US Zone 1

This role is not available in Zone 1

US Zone 2

$154,500$209,100 USD

US Zone 3

$137,400$185,800 USD

Top Skills

Agile
Intello
Leanix
Productive
Servicenow
Software Asset Management Tools

What the Team is Saying

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The Company
HQ: San Francisco, CA
2,500 Employees
Remote Workplace
Year Founded: 2007

What We Do

We're a global community of more than 2,000 bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the flexibility of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself— Dropbox is ready for you.

Why Work With Us

Our remote work model is a deliberate shift to provide greater flexibility, create a level-playing field, and evolve our culture to focus on people over places. Being a Virtual First company has allowed us to focus on our impact and effectiveness, by making investments in our employees according to what they need to do their best work.

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Dropbox Offices

Remote Workspace

Employees work remotely.

While remote work is the primary experience for our employees, we also prioritize opportunities for quarterly in-person collaboration knowing that connection is vital to a thriving workforce. We focus on how we work, not where we work.

Typical time on-site: None
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