ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.
Game-changers, innovators, culture-lovers—and humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
General Summary:
The Software Architect is responsible for developing high-quality, innovative, fully performing software in compliance with coding standards. This individual works in partnership with cross-functional teams to ensure that software deliverables, including designs, codes, and tests, are completed in a timely manner, while remaining
aligned with industry and organizational standards
Essential Duties and Responsibilities:
- Assists with operational plans for the Software Engineering team
- Develops and implements new products, processes, standards, and/or operational plans that will have an impact on the achievement of functional results
- Provides support to the Engineering teams, with a high attention to detail
- May require communication with ConnectWise leadership
- Designs, builds, and maintains large-scale production services, web applications, data pipelines, and streaming systems
- Works on complex systems critical to company’s current and future operations
- Debugs production issues across services and multiple levels of the stack
- Manages improvement of organizational engineering standards, tooling, and processes
- Independently designs and delivers large complex plans and projects
- Participates in the testing process through test review and analysis, test witnessing, and certification of software
- Assists with shaping architectural visions and long-term roadmaps for the organization
- Evaluates codes to ensure validity, properly structure, alignment with industry standards, and compatibility with operating systems
- Maintains an understanding of current technologies or programming practices through continuing education, reading or participation in professional conferences, workshops, or groups.
- As a Hands-On Technical Architect, you will be responsible for designing, developing, and implementing the architecture for enterprise-level systems while being actively involved in coding and hands-on technical tasks.
- Lead by example, guiding teams on best practices and helping to solve complex technical challenges.
- Play a key role in both the strategic and technical aspects of development, ensuring the technical direction is aligned with business goals.
- Stay current with emerging technologies and introduce new tools, frameworks, and practices to the team.
- Evaluate and recommend new technologies, platforms, and frameworks that can improve performance, security, or development speed.
- Prototype and lead proof-of-concept initiatives for new solutions
Key Responsibilities :
- Architectural Design & Strategy:
- Design and architect high-level solutions for large-scale, mission-critical applications.
- Create technical roadmaps and recommend technologies that best fit the business needs.
- Ensure systems are scalable, maintainable, and flexible enough to adapt to evolving business requirements.
- Hands-On Development:
- Actively write and review code alongside the development team, with the ability to jump into the most complex coding challenges.
- Implement core architectural components and frameworks, ensuring high-quality software design and coding practices.
- Collaborate with the team to resolve technical issues, ensuring efficient and quality delivery of solutions.
- Provide technical leadership during architecture reviews, code reviews, and design discussions.
- Foster a collaborative development environment where innovation and knowledge sharing are promoted.
- Cross-Team Collaboration:
- Work closely with product managers, DevOps, and other stakeholders to align technical execution with business objectives.
- Ensure the technical architecture is adaptable and aligned with business goals by translating requirements into robust, scalable solutions.
- Engage in technical discussions, offering deep expertise and actively contributing to decision-making processes
Knowledge, Skills, and/or Abilities Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Ability to manage large projects and processes independently with limited supervision
- Recognized expert in applicable work area
- Ability to situationally adapt and understand new technology/processes as per business requirement
- Knowledge with a variety of the field's concepts, practices, and procedures
- Strong ability to work constructively and independently under stress and pressure in a fast paced, multitasking environment
- Ability to manage competing priorities while producing high quality work
- Strong organization and time-management skills with the ability to meet reasonable deadlines
- Ability to interact positively and openly with colleagues and external business contacts, with strong verbal and written communication skills
- Advanced knowledge of programming languages and software basics C#, .NET.
- Expert knowledge of relevant software development tools including version control, build processes, debuggers, and test frameworks, API, Design Principles. Agile/ Scrum methodology experience.
- Kubernetes, OpenShift
- Well versed with Database fundamentals- SQL Server, SQL Lite
Educational/Vocational/Previous Experience Recommendations:
- Bachelor’s degree in related field or equivalent business experience
- 9+ years of relevant experience
Working Conditions:
- Onsite/Hybrid/Remote depending on location
- 0-10% travel may be required
ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at [email protected] or 1-800-671-6898.
What We Do
Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business. With products aiding in business management, remote monitoring and management, remote control and access, quote and proposal automation, and cybersecurity risk assessments, integrations with hundreds of key vendors, plus the largest and most engaged community in the industry, ConnectWise has built a platform for The IT Nation.
