Social Solution Engineer

As a Social Solutions Engineer you will partner with sales and be a true expert in product, and strategy for the Inmar Intelligence/Aki Social Commerce Platform. The ideal candidate will be a true consultant to sales, and clients as an expert in social strategy, platform capabilities, and marketing capabilities across the social media landscape. Our clientele consists of brands, retailers and agencies mainly within CPG, but also across other verticals. Candidate should be passionate about social media, a true consultant, and a strategic thinker able to assist the sales team at any point in the sales process.

Primary Accountabilities: 

Strategic (35%)

• Be an expert on social media, social influencer,  Inmar Intelligence Influencer history, positioning, product offering, and differentiators from competitors

• Ability to  articulate and present (both written and verbal) our Social Media capabilities, as part of our overall approach to integrated digital media, at client meetings and/or pitches 

• Ability to connect our Social Media capabilities to client objectives and position our differentiators as appropriate business building solutions 

Operational (35%)

• Work with sales to develop, manage, and present  our social commerce portfolio of products

• Assist sales in helping clients understand the social landscape and how to activate our social commerce product within their digital marketing plans. 

• Work with the sales team and  pre and post sale client service teams to oversee social activations from proposal through post-analysis to resell

Influence (30%)

• Effectively communicate client needs and feedback to the product, engineering, and internal marketing teams to continue to evolve the social commerce product.

Required Qualification: 

• Bachelor's degree in marketing, business or related field.  

• 5-7  years’ experience setting strategic social marketing plans to CPG, Consumer Brands, Agency and/or retail clients

• Proven ability to identify and close 100K+ deals, $2.5MM+ annually

• Ability to work independently in a startup environment while building collaborative relationships to identify, share and implement best practices

• Passion for social media and how it enhances the digital media landscape.

• Thorough knowledge and understanding of social media platforms and other online and media platforms, and how they can be deployed in different scenarios throughout the consumer journey

• Experience in nurturing support staff for greater efficiency and talent development

• Strong pipeline management and organizational skills

• Proficiency in PowerPoint, Excel, Gmail (including google drive and calendar) 

• Experience with Salesforce.com or other CRM software a plus

Required Individual Competencies:

• Insights: Understands the client’s business as well as our own; develops and manages transformational strategies while maintaining a strong attention to detail; combines instinct with analytical rigor to appraise what will work in the marketplace.

• Collaboration: Generates and sustains effective working relationships with a diverse range of internal and external contacts; adjusts behavior to influence in a wide range of situations; creates a supporting and challenging environment with a commitment to the personal development of others.

• Decision-making: Maintains strategic focus and momentum in the face of obstacles and ambiguity; prioritizes appropriately to deliver business goals.

• Emotional Leadership: Energizes and mobilizes people around a vision; creates energy and momentum in the face of change; channels energy positively toward solutions; responds to criticism and setbacks in a balanced way.

• Communication: Ability to effectively communicate information and ideas in written and verbal format to build and maintain relationships. Candidate must be an excellent presenter, conversationalist, and thought leader in front of clients

• Curiosity: Must possess an absolute drive to explore, and understand your clients key concerns. Intellectual curiosity must drive your desire to understand the ‘how’ and the ‘why’.

The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

While performing the duties of this job, the associate is:  

• Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.

• Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.

• Occasionally required to stand, kneel or stoop, and lift and/or move up to 10 pounds.

• Frequently required to view items at an extremely close range and must be able to adjust and readjust focus.

Safety:

• Support a safe work environment by following safety rules and regulations and reporting all safety hazards.

As an Inmar Associate, you:

• Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations. 

• Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client. 

• Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually-beneficial partnerships, leverage information and achieve results. 

• Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability. 

• Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.

At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career. Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.

Eligible associates have access to:

• Medical, Dental, and Vision insurance

• Basic and Supplemental Life Insurance options

• 401(k) retirement plans with company match

• Health Spending Accounts (HSA/FSA)

We also offer:

• Flexible time off and 11 paid holidays

• Family-building benefits, including Maternity, Adoption, and Parental Leave

• Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning

• Wellness and Mental Health counseling services

• Concierge and work/life support resources

• Adoption Assistance Reimbursement

• Perks and discount programs

Please note that eligibility for some benefits may depend on your job classification and length of employment. Benefits are subject to change and may be governed by specific plan or program terms.

We are an Equal Opportunity Employer, including disability/vets.

Recruitment Fraud Notice: Recruitment fraud is an increasingly common scam where individuals pose as employers to offer fictitious job opportunities. Scammers sometimes impersonate Inmar recruiters on LinkedIn and other channels. We will never ask for payment or sensitive personal information during the hiring process. Verify any role on our official Workday Careers site and learn how to spot scams in our full notice.

This position is not eligible for student visa sponsorship, including F-1 OPT or CPT. Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.