Social Moderator

We appreciate your interest in employment with The Honest Company! The Honest Company is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally-recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the Human Resources Department at 1.888.862.8818 or 1.310.857.3020.

About Us

The Honest Company (NASDAQ: HNST) is a personal care company dedicated to creating clean- and sustainably-designed products spanning categories across diapers, wipes, baby personal care, beauty, apparel, household care and wellness. Launched in 2012, the Honest Company is on a mission to challenge ingredients, ideals, and industries through the power of the Honest brand, the Honest team, and the Honest Standard. Honest products are available via Honest.com, leading online retailers and approximately 50,000 retail locations across the United States and Canada. For more information about the Honest Standard and the Company, please visit www.honest.com.

Our Mission

We're on a mission to empower people to live happy, healthy lives. We're a wellness brand with values rooted in consciousness, community, transparency, and design. Every day and in every way, we hold ourselves to an Honest standard. We believe that it is our responsibility to do our part to help create a healthy and sustainable future for all.

The Role

The Honest Company has kicked off a search for a Social Moderator to aid development, day-to-day operations and community management of our Honest and Honest Beauty social media channels. In this position, you will oversee our social community by monitoring channels and engaging with our audience to foster a positive brand presence.You will play a key role in translating Honest’s brand story into engaging and compelling content for our growing community. You will help with creation and development of Honest social media campaigns, collaborating on content creator initiatives, and overseeing content. If you’re knowledgeable and passionate about the social media industry and developing innovative and effective strategies, this role is for you.

What you'll do:

• Manage our social community by monitoring channels daily, responding to comments, and addressing customer questions to foster a positive brand presence and engage our audience.
• Work cross-functionally to marry all aspects of Honest’s organic social media with the storytelling on our platforms. Your goals will center around growing our community, increasing community engagement, building brand loyalty and awareness, and delivering a best-in-class social content experience for our consumers.
• Help develop unique and engaging social media campaigns, themes and posts that support building community and engagement across all brand social channels, respond to viral trends and amplify key brand moments.
• Support creator campaign strategies, outreach, gifting and follow up.
• Oversee the content library, content aggregating and organization.
• Help with management and execution of Honest’s social media calendar.
• Identify and document best performing / effective social content and use data to pivot social on an ongoing basis.
• Ongoing social listening for sentiment feedback to share back to brand marketing, product marketing and development.
• Utilize channel insights, Dash Hudson, and other third party tools to understand performance.

What you'll need:

• 1-2 years of results-driven social media experience with a clear history of content creation and amplification as well as experience with in-depth reporting and meaningful measurement.
• Thorough understanding of social media and communication tactics.
• Proficiency in all social media networks.
• Strong verbal and written communication skills with focus on creatively working within the restrictions of social media platforms.
• Ability to work cross-functionally, collaborate and work well with others.
• Graphic design, editing and photography skills are a plus!
• Strong organizational skills with the ability to multitask and prioritize, thriving in a fast-paced environment.
• Flexibility for brief weekend check-ins to support social moderation as needed.

Compensation

The pay range for this role is $20.00/hr to $22.60/hr. Actual compensation is based on many factors including but not limited to depth of experience, skill level, ability, knowledge, education, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. 

The total rewards package for this position may also include base, annual incentive plan, benefits, retirement plan, equity, and Employee Stock Purchase Plan.

Benefits & Perks

We offer a competitive benefits package including comprehensive health and wellness coverage, 401k with company match, wellness incentives including a monthly fitness reimbursement and onsite fitness classes, options for education reimbursement, and a discount on all products. We value work-life balance and offer a generous and flexible vacation policy. Thinking about adding little ones to your family? Honest offers generous maternity and paternity leave. We love the furry kids too and offer pet insurance so your companions are well taken care of.

California Privacy Rights Notice for Californian Job Applicants and Prospective Talent

Effective Date: January 1, 2020

Under the California Consumer Privacy Act of 2018 (“CCPA”), The Honest Company, Inc. (“Honest” or “us” or “we”) is required to inform California residents who are our job applicants or prospective talent (together “job applicants” or “you”) about the categories of personal information we may collect about you and the purposes for which we use this information.  Click here if you are a California resident to read disclosures required by the CCPA. Note this notice applies only to personal information that is subject to the CCPA. 

Categories of Personal Information We Collect. We may collect the following categories of personal information about our job applicants, who are California residents:

• Name
• Signature
• Social Security Number
• Email and mailing address
• Telephone number
• Education
• Employment history

How We Use Job Applicants' Personal Data.  We use and disclose the personal information we collect for our business purposes.  These business purposes include, without limitation:

• Processing evaluating your application to determine your qualifications for the role to which you’ve applied, and communicating with you about your application, including to check references or your background, and communicate with you about other jobs that may interest you.
• Other business purposes as identified in the CCPA, which include:
• Auditing related to our interactions with you; 
• Legal compliance
• Detecting and protecting against security incidents, fraud, and illegal activity;
• Debugging;
• Performing services for us, such as analytics;
• Internal research for technological improvement; and
• Internal operations.

Other Interactions with The Honest Company.  More information about our privacy practices can be found in our Privacy Policy, which is incorporated herein by reference.

Contact Us.  For questions or concerns about our Privacy Policy, please contact us at [email protected].