Social Media Specialist

Posted 5 Days Ago
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Madrid, Comunidad de Madrid, ESP
In-Office
Mid level
Marketing Tech • News + Entertainment • Software
The Role
Develop and execute social-first content, including filming, editing, copywriting, trend research, and content planning. Manage online communities, monitor feedback, collaborate with partners and influencers, and support social media strategy. Track content performance, define community KPIs, analyze campaign results, produce reports, and maintain brand consistency across social channels. The role requires fluent English and Spanish, strong communication skills, Canva and CapCut proficiency, and willingness to work in Madrid.
Summary Generated by Built In

Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. 

Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? 

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience? 

Now, let’s discuss this role and what you will do to help achieve Fever’s mission.

Meet the Team

The Marketing & Growth team is one of the largest and most dynamic at Fever, playing a central role in driving visibility, engagement, and business impact across the company. We work closely with nearly every department, combining strategy, creativity, and data to connect millions of people with unforgettable experiences. Join us if you want to drive global impact, master data-driven creativity, and help millions of people discover their next unforgettable experience.

At Fever, our Social Media Team makes sure our brand shines online and every project has a strong, authentic presence. We connect and collaborate with users, creators, and influencers around the world to spark conversations and amplify experiences.
From digital strategy and content creation to community management, influencer campaigns, and social media monitoring, we shape how millions engage with Fever every day. We also provide insights, research, and fresh ideas that fuel new concepts across the company.
Join us if you want to build communities, create shareable stories, and turn social media into unforgettable experiences.

The Role

We’re looking for a creative, proactive, and organized Community Manager with a unique blend of creative execution and social media strategy. This is a hybrid role for someone who enjoys being hands-on with content creation while also thinking strategically about how to grow and engage our online communities.

You’ll play a key role in bringing our brand to life across social media platforms by developing engaging content, managing our community, and helping shape our digital presence. The ideal candidate is equally comfortable creating compelling content, identifying trends, and executing day-to-day social media initiatives as they are analyzing performance, contributing to content strategy, and driving long-term audience growth.

What You'll Do

  • Planning, filming, and editing social-first content in line with the content calendar.
  • Writing engaging, on-brand copy to represent our voice across all social media channels.
  • Collaborating with internal teams to brainstorm and pitch fresh, creative content ideas.
  • Coordinating with internal departments and external partners to fulfill content needs.
  • Creating content guidelines, playbooks, and best practices to ensure consistency and quality.
  • Supporting social media strategy through competitor research and content performance analysis.
  • Assisting strategists by researching trends and proposing innovative content formats.
  • Using internal tools to monitor, track, and analyze content performance.
  • Producing regular reports on KPIs and campaign effectiveness.
  • Monitoring feedback and online reviews, and collaborating with our Customer Support team.
  • Building and nurturing relationships with our audience, partners, influencers, and industry professionals.

Who You Are

  • Fluent in English and Spanish (written and spoken); French, Portuguese, or Italian is a plus.
  • Holds a degree, or has equivalent hands-on experience, in Digital Marketing, Communications, or a related field.
  • Brings 3-5 years of experience in social media or community management.
  • Excellent interpersonal and communication skills.
  • Proactive, with a can-do mindset, and takes full ownership of projects.
  • Detail-oriented, analytical, and a strong problem-solver.
  • Stays up to date with digital trends, tech developments, and media shifts.
  • Skilled in Canva and CapCut, particularly for short-form video editing.
  • Thrives in a fast-paced, agile startup environment.
  • Knows how to define and track community KPIs.
  • Enjoys collaborating in a dynamic, international team environment.
  • Based in (or willing to relocate to) Madrid, Spain.

Why You'll Love it Here

  • Attractive compensation package with room to grow.
  • 40% discount on all Fever events and experiences + free Candlelight voucher.
  • Flexible remuneration with Cobee: meals, transport, training, and nursery support (tax-exempt).
  • Payflow: option to access part of your salary in advance.
  • Taxdown: help optimizing and filing your taxes.
  • Private health & dental insurance with Cigna: 100% covered by Fever. You can also add your family members via flexible remuneration.
  • Wellhub membership for gym and wellness access: 100% covered by Fever up to the Silver plan.
  • Language learning support: English and Spanish lessons.
  • Hybrid work setup: home office friendly with a central Madrid office location.
  • Snacks, drinks, and fresh fruit always available at the office.
  • Dynamic international team: a young, talented group creating a great work environment.

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice

Skills Required

  • Fluent English and Spanish, written and spoken
  • Degree or equivalent hands-on experience in Digital Marketing, Communications, or a related field
  • 3-5 years of experience in social media or community management
  • Excellent interpersonal and communication skills
  • Proactive, ownership-oriented, detail-oriented, analytical, and strong problem-solving skills
  • Knowledge of digital trends, technology developments, and media shifts
  • Proficiency in Canva and CapCut, particularly for short-form video editing
  • Ability to define and track community KPIs
  • Based in or willing to relocate to Madrid, Spain
  • French, Portuguese, or Italian language skills

Fever Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fever and has not been reviewed or approved by Fever.

  • Wellbeing & Lifestyle Benefits — Wellhub fitness access and generous discounts on company-run experiences are consistently highlighted as standout perks. These lifestyle benefits add distinctive value for those who prioritize cultural outings and wellness.
  • Flexible Benefits — U.S. postings point to tax-advantaged accounts (HSA/FSA/DCFSA) and commuter benefits, while some markets offer extras like flexible-comp platforms and language classes. Although specifics differ by country and role, the offering extends beyond core basics.
  • Parental & Family Support — Job ads outline a structured parental-leave program for both birthing and non-birthing parents with defined paid components. Clear leave design complements broader time-off policies and supports family needs.

Fever Insights

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The Company
HQ: New York, NY
1,433 Employees
Year Founded: 2014

What We Do

Fever is the leading global tech-enabled entertainment discovery platform with a clear mission: to inspire through live entertainment. Our mobile-first marketplace allows both discovery/inspiration and seamless 2-click booking. Fever has also created a media network where our online communities can look for inspiration and local information (Secret Media Network owner of media outlets like Secret NYC, Secret London or Madrid Secreto among others). Fever and its Secret Media Network inspires over 60 million people every month to discover the best experiences in their cities. The preferences expressed by these communities allow us to create new experiences, which we call “Fever Originals”. These are proprietary experiences in which we follow a data-driven content creation strategy, using analytics to understand audiences, develop and optimize new formats. Some successful examples include the “Candlelight Concert Series” attended by over 3 million guests, the Los Angeles based “Stranger Things: The Drive-Into Experience” co-produced with Netflix, or the “Mad Hatter G&T Party”, all launched in multiple cities across the world. Fever is a US company with a team of over 800 people, currently present in more than 80 cities, with offices in many exciting cities such as New York, Los Angeles, Chicago, London, Paris, Madrid, Barcelona, or Sydney, and is backed by leading institutional investors, including Rakuten Capital, Accel, and Atresmedia among others. In order to pursue this objective we are looking for bar-raisers, people that want to work hard, have fun, and make history with us. Available for iOS and Android.

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