Social Media Sales Specialist

Posted 15 Days Ago
Be an Early Applicant
Hiring Remotely in México
Remote
2K-2K Annually
Junior
Edtech
Connect, Collaborate, Thrive: Dive into ECo's global network of entrepreneurs, fostering connections and collaboration.
The Role
The Social Media Sales Specialist engages with users on social media to convert interactions into sales, providing guidance and support throughout the booking process.
Summary Generated by Built In
PLEASE SUBMIT YOUR CV IN ENGLISH
Social Media Sales Specialist
Location: Remote
Employment Type: Full-Time
Compensation: $1,800 – $2,000 USD/month
About the Role
We are seeking a highly motivated and sales-driven Social Media Sales Specialist to join a fast-growing travel and hospitality company specializing in all-inclusive vacation experiences.
This role is focused on converting social media engagement into real sales opportunities. You will interact directly with users who engage with vacation deal content across platforms such as TikTok, Instagram, Facebook, and other social channels.
The ideal candidate is highly responsive, confident communicating in English, comfortable with social selling, and able to turn conversations into bookings through fast, personalized, and customer-focused interactions.
Key Responsibilities
Social Media Engagement & Visibility
  • Monitor and actively engage with followers across TikTok, Instagram, Facebook, and other platforms
  • Respond to comments, direct messages, and inquiries in real time
  • Increase post visibility and engagement through active participation and conversation management
  • Support brand presence by maintaining a professional and engaging communication style
Social Sales & Lead Conversion
  • Identify and prioritize high-intent customer inquiries from comments and DMs
  • Provide accurate, friendly, and persuasive responses regarding destinations, resorts, and travel deals
  • Deliver personalized quotes and booking guidance through private messages
  • Share booking links and assist customers throughout the reservation process
  • Proactively follow up with leads to improve conversion rates and move customers through the sales funnel
CRM & Sales Support
  • Maintain accurate records of customer interactions, quotes, and conversions in CRM systems
  • Collaborate with sales, marketing, and customer service teams to ensure consistent messaging
  • Escalate complex inquiries when necessary
  • Assist in improving workflows, templates, automations, and response efficiency
Requirements
  • Fluent English at a near-native level (written and spoken)
  • Minimum 2 years of experience in:
    • Social media engagement
    • Social commerce
    • Digital customer service
    • Online sales or customer-facing roles
  • Proven ability to generate or support sales through social media platforms
  • Experience working with TikTok, Instagram, Facebook, and Meta Business Suite
  • Familiarity with CRM systems such as HubSpot or Salesforce
  • Strong multitasking and communication skills
  • Ability to work efficiently in a fast-paced environment with a high volume of interactions
  • Comfortable handling customer conversations and sales opportunities simultaneously
Preferred Qualifications
  • Experience in travel, hospitality, tourism, or ecommerce industries
  • Experience with DM automation tools and social selling workflows
  • Background in customer service and inside sales environments
  • Strong understanding of social media engagement strategies and conversion tactics
What We’re Looking For
  • Sales-oriented mindset with strong customer communication skills
  • Fast response time and strong sense of urgency
  • Organized and detail-oriented professional
  • Positive attitude and ability to work independently in a remote environment
  • Passion for travel, customer experience, and social media engagement
Compensation & Benefits
  • Base Salary: $1,800 – $2,000 USD/month
  • Fully remote work environment
  • Opportunity to grow within a fast-paced and collaborative team
  • Exposure to social commerce and digital sales strategies
  • Long-term career development opportunities
Important Notes
  • This role is highly focused on social media engagement and sales conversion
  • Candidates must be comfortable working in a fast-paced, customer-facing environment
  • Strong written English communication skills are critical for success in this role
This is a remote/telecommute position.
 

Skills Required

  • Fluent English at a near-native level (written and spoken)
  • Minimum 2 years of experience in social media engagement, social commerce, digital customer service, or online sales
  • Proven ability to generate or support sales through social media platforms
  • Experience working with TikTok, Instagram, Facebook, and Meta Business Suite
  • Familiarity with CRM systems such as HubSpot or Salesforce
  • Strong multitasking and communication skills
  • Ability to work efficiently in a fast-paced environment with high interaction volume
Am I A Good Fit?
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The Company
HQ: Dallas, TX
7 Employees
Year Founded: 2023

What We Do

The Entrepreneur Cooperative (ECo) is a vibrant, member-driven community designed for entrepreneurs at every stage of their journey. ECo aims to empower its members through shared experiences, resources, and meaningful connections. At the heart of ECo is the belief in collective growth—where members actively participate in governance, decision-making, and the strategic direction of the cooperative. ECo provides a platform for entrepreneurs to exchange ideas, collaborate on projects, and access a wide range of educational content focusing on critical aspects of entrepreneurship such as board management, investor relations, and scaling strategies. ECo is poised to redefine entrepreneurial collaboration, offering an inclusive space for founders to thrive. Communication and collaboration are facilitated through various channels, including Slack for real-time discussions and a dedicated listserv for announcements, events, and deal flow opportunities. ECo also emphasizes the importance of in-person connections, with regular events and meetups organized across different geographies. ECo's subgroups cover a broad spectrum of interests and industries, from real estate to health and wellness, AI experimentation, and beyond, ensuring that every member finds their niche within the community. These subgroups provide focused forums for discussion, learning, and networking, catering to the diverse needs and passions of ECo members.

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