Sendbird is on a mission to build the AI workforce of tomorrow. Sendbird is the omnichannel AI agent platform enterprises choose to elevate the customer experience by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. We are the omnichannel AI agent platform enterprises choose to elevate customer experience. Trusted by 4,000+ of the world’s most popular apps—including industry leaders like Match Group, Rakuten, Yahoo, and Coupang—Sendbird powers over 7 billion messages every month.
We’re looking for a creative and proactive Social Media Marketing Intern to help expand Sendbird’s presence on LinkedIn, strengthen executive thought leadership, and drive employee advocacy through Sprout Social. This is a rare opportunity to scale a B2B brand and craft compelling messaging to spotlight Sendbird as the leader in the AI Agent space.
*This will be a 16 week (minimum), part-time internship role (no more than 20 hours per week). We are looking for someone to start as soon as possible.
The pay rate for this internship role is $30.00 per hour.
What You Will Do- Content Creation & Curation: Draft and schedule LinkedIn posts for Sendbird and executive accounts, maintaining consistency in tone, visual identity, and strategic messaging.
- Visual Storytelling: Collaborate with design, product, and content marketing to transform blogs, webinars, and product updates into compelling visuals, videos, or carousels.
- Channel Management: Own and maintain the social content calendar, ensuring regular posting and campaign alignment across teams.
- Employee Advocacy: Manage and energize Sendbird’s employee advocacy program through Sprout Social. Curate content, track engagement, and share weekly highlights to motivate participation.
- Thought Leadership: Partner with the CEO, executives, and subject matter experts to craft authentic, high-impact LinkedIn content that amplifies Sendbird’s AI leadership.
- Engagement & Community Building: Monitor and engage with employee posts, industry conversations, and relevant AI/CX trends to elevate brand visibility and thought leadership.
- Analytics & Reporting: Track performance metrics and summarize insights to guide ongoing social strategy and audience growth.
- Currently pursuing a Bachelor’s degree in Marketing, Communications, PR, or a related field.
- Strong writing and storytelling skills tailored to LinkedIn’s professional and B2B audience, not just consumer platforms.
- Familiar with Sprout Social or similar social management tools (bonus if you’ve used them before).
- Comfortable collaborating across time zones and working with creative teams via Jira and Figma.
- Curious about AI, customer experience, and B2B technology.
- Organized, detail-oriented, and able to manage multiple projects with precision and follow-through.
- Duration: Minimum 16 weeks
- Part-time: 20 hours/week
- Compensation: $30/hour
- Onsite: 2 days/week at our San Mateo office
Benefits:
- Impactful projects designed to foster learning and development.
- Structured growth plan with mentorship and weekly check-ins.
- Sendbird laptop provided.
- Free lunch on Wednesdays!
- Unlimited coffee, tea, drinks, and snacks in the office.
Flexible Work Policy
We offer a flexible work schedule at Sendbird. We also value collaboration and relationship building. With those values in mind, we require all employees within an hour's commute range of their local office to gather with their team in the office 2 days per week as a minimum. Some of our roles require a more frequent in-office schedule. Please work with your manager to understand the office time requirements for your position.
What diversity and inclusion mean to us
There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.
About Sendbird
Combining omnichannel AI and battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale.
Trusted by 4,000+ leading apps—including DoorDash, Match Group, Noom, and Yahoo Sports—Sendbird powers over 7 billion conversations every month, offering exceptional reliability, security, and compliance that meet enterprise-level demands.
Headquartered in California, Sendbird is backed by ICONIQ, SoftBank, Tiger Global, Y Combinator, and other reputable investors.
Top Skills
What the Team is Saying
What We Do
At Sendbird, we are building the most scalable and powerful chat API in the world with a mission to build connections in a digital world. Conversations have always been the way people build relationships and get things done and our goal is to put the power of conversations in the hands of every developer and brand by making apps more social through chat, voice and video.
Sendbird is a rapidly growing unicorn start-up headquartered in San Mateo, CA with additional offices in; Seoul, London, Singapore, and Bengaluru and has raised over $220M with a $1 Billion+ valuation from leading investors, including: ICONIQ Capital, STEADFAST Capital Ventures, Tiger Global Management, Shasta Ventures, Softbank Vision Fund 2, and Y Combinator.
Why Work With Us
At Sendbird, we are a diverse group of humble, friendly, and hardworking individuals united by a shared purpose to build the next generation of mobile & social technologies, across chat, voice, and video, that are changing the way we work and live.
Gallery
Sendbird Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are remote-friendly. We have office space available in all regions we operate in for collaboration or to provide a quiet, focused place to work.
