Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.
As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
Role: Social Media Manager
Location: Durban, South Africa
About the role:
We’re looking for a dynamic and strategic Social Media Manager to lead the social presence of at least two FMCG brands. This role requires a blend of creativity, community engagement, and operational excellence. You’ll work closely with client service teams, external agency partners, and content creators to deliver impactful social media experiences that drive reach, engagement, and sentiment
What you will be doing:
- Content & Campaign Management
- Manage and execute content calendars for multiple Unilever brand social pages.
- Brief and collaborate with content creators to produce platform-appropriate content.
- Attend national client events to capture real-time content and drive live engagement.
- Align with external creative and media agencies to ensure cohesive brand messaging.
- Ensure all content adheres to brand tone, voice, and compliance guidelines.
- Community Engagement
- Actively engage with online communities via comments, DMs, and proactive engagement tactics.
- Spot and leverage real-time opportunities to increase brand reach and positive sentiment.
- Monitor and respond to brand mentions, tags, and trending conversations.
- Reporting & Analytics
- Deliver weekly, monthly, and quarterly performance reports on brand pages.
- Analyze engagement metrics and content performance to inform future strategies.
- Provide insights and recommendations to improve community growth and content effectiveness.
- Platform & Tool Expertise
- Strong working knowledge of Meta Business Suite and TikTok Studio.
- Deep understanding of all major social platforms (Facebook, Instagram, TikTok, X, LinkedIn, YouTube, Threads) and their capabilities.
- Stay updated on platform algorithm changes, new features, and best practices.
- Collaboration & Communication
- Work closely with client service teams to align on campaign goals and deliverables.
- Participate in brainstorms and strategy sessions with internal and external stakeholders.
- Maintain clear and timely communication with clients and partners.
What you need to be great in this role:
- Proven experience managing brand social media accounts, preferably in an agency setting.
- Excellent copywriting and storytelling skills.
- Strong Microsoft Office Suite skills (Excel, PowerPoint, Word).
- Ability to manage multiple projects and deadlines with strong time management.
- Comfortable working in a fast-paced, collaborative environment.
- Self-starter with a proactive mindset and attention to detail.
- Strong at home internet connection is required.
- Bonus Skills (Nice to Have):
- Experience with influencer marketing and UGC campaigns.
- Familiarity with paid media and boosting strategies.
- Basic graphic design or video editing skills (e.g., Canva, CapCut, Adobe Express).
- Experience using social listening tools (e.g., Brandwatch, Sprinklr, Meltwater)
Req ID: 16680
#LI-MR1 #LI-HYBRID #LI-MIDSENIOR
Our values shape everything we do:
Be Ambitious to succeed
Be Imaginative to push the boundaries of what’s possible
Be Inspirational to do groundbreaking work
Be always learning and listening to understand
Be Results-focused to exceed expectations
Be actively pro-inclusive and anti-racist across our community, clients and creations
OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
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What We Do
Established in 2004, we are the first and only company to design, build and run bespoke in-house agencies and ecosystems for brands. Today, we create work that delivers business growth, fame and purpose for over 200 clients in 46 countries and counting. Our unique model moves at the speed of modern business to drive change from the inside out; working smarter to make our clients’ money go further, and helping them build better solutions, systems and brands. Client solutions include Unilever’s U-Studio (a platform used by almost three-quarters of Unilever's brands globally), adidas’ off-shore hub and PepsiCo’s global digital team.
