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LastPass is looking for a Social Community Manager
LastPass is seeking a Social Community Manager to lead strategy and daily management of our organic social platforms, including LinkedIn, Instagram, Facebook, X, Threads, TikTok, Glassdoor, and emerging channels. This role focuses on community engagement—listening to conversations about our brand and industry, responding authentically, and building relationships with advocates, partners, and influencers. You’ll also manage employee advocacy and executive social programs while defining KPIs and delivering monthly insights to guide strategy. The ideal candidate will drive modern tactics that foster a vibrant, loyal community and amplify authentic voices across the organization.
About the team
You will join our content team alongside our content marketing managers, writers, and localization team, and work as a part of corporate communications within the marketing function. This team is responsible for building brand awareness through a unified brand experience across all customer touchpoints.
If you are passionate about complex problem solving and motivated by scale, then this is the role for you!
Who will you work with?
Reporting to the head of content, this role is a member of the content team but also serves our employee base through our employee advocacy programs. You will work with creative, content, product marketing, demand gen, and paid social to reinvigorate how we engage our customer base through social media.
What are some of the exciting challenges you will be working on?
- Using organic social as a strategic platform to build community and third-party influence, enabling authentic engagement and positioning LastPass as a trusted voice in the digital security space
- Building the long-term strategy for LastPass’s social presence across LinkedIn, Instagram, Facebook, X, Threads, TikTok, Glassdoor, and any other emerging platform
- Using current best practices for optimizing social content to support company SEO and AI Engine Optimization strategies
- Working with design to come up with a scalable method for social media content creation
- Supporting our product launches and campaigns with a social media component
- Working with the VP of Corporate Marketing and the Head of Content to develop a reporting strategy and cadence
- Collaborating with other stakeholders responsible for building aspects of the LastPass brand
What does it take to work at LastPass?
- Experience in social media and content creation
- Experience in building and nurturing engaged communities online
- Knowledge of the best tactics to grow third-party mentions organically
- Being the subject matter expert, educating us on the modern approach to social and defining our strategy accordingly
- A deep understanding of the latest social media platform algorithms and the methods to perform best on each
- A spirit of collaboration to equip our organization with social media content they can and want to use on their platforms
- A strategic mindset around social media to find the best tactics to build followers and communicate to our users in ways they expect and can be surprised by
Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
Why LastPass?
- Market-leading password manager
- High-growth, collaborative environment with inclusive teams
- Remote-first culture
- Competitive compensation
- Flexible Paid Time Off policies, including but not limited to: Quarterly Self-Care Days (4 extra paid days off annually) and Volunteer Days
- Parental leave
- Comprehensive health coverage, including dependents
- Home office setup support
- LastPass Families free account for up to 5 members
- Continuous learning and development opportunities, including an annual learning stipend to invest in your growth
- Peer-to-peer recognition through Motivosity
- Employee Assistance Program for well-being support
- Remote work stipend to support your home office needs
- Short-Term or Remote-Centric Work Arrangements for added flexibility
Unlock your potential with us - your skills, experience, and unique perspective matter more than just checking the boxes. Apply today, and let's build the future together!
We’re building an inclusive community that reflects the people of all races, genders, sexual orientations, national origins, backgrounds, and perspectives who share our world.
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What We Do
LastPass provides password and identity management solutions that are convenient, easy to manage and effortless to use, helping more than 30 million users organize and protect their online lives. From enterprise password management and single sign-on to adaptive multi-factor authentication, LastPass Business gives superior control to IT and frictionless access to 85,000 businesses
