Social Media Manager

What You’ll Do

• Create high-quality social media such as original videos, meme content, photography, and social media post copy for all active FloQast social media platforms
• Develop and execute social media strategies to achieve audience growth and engagement to meet follower, engagement, and departmental goals
• Identify target audiences and develop a deliberate plan and strategy to reach each audience
• Create a regular publishing schedule and promote content through social media
• Develop, coordinate, and drive social media-specific campaigns supporting marketing efforts, talent acquisition, employer brand content and cultural milestones, etc. 
• Create and be accountable for social creative performance metrics
• Interpret social media insights using social listening tools, analytics platforms, and SEO to guide campaigns, maximize engagement, and make data-backed recommendations
• Work  with the Director of Corporate Communications and Senior Content Marketing Manager to ensure all content produced is within FloQast brand identity 
• Collaborate with Marketing to plan and maintain social media calendar
• Work closely with, communicate, and present creative with all key stakeholders and counterparts
• Deliver content in the correct format for the appropriate social media channel in a timely manner
• Monitor social performance to determine effectiveness and areas for improvement. Pivot social-first creative production as necessary
• Set KPIs involving performance and reach, and monitor and report timely metrics

What You’ll Bring

• 2+ years of well-rounded social media experience including, but not limited to LinkedIn, TikTok, Facebook, Twitter/X, Instagram, Threads etc.
• Passionate storytelling and excellent communication (written, verbal, video), interpersonal, and consultative skills
• Fluency in sarcasm, a sharp wit, and a humorous outlook
• Exceptionally skilled at video and image curation, visual storytelling, typography, layout, form, and color
• Best-in-class visual design sensibility and data visualization skills 
• Acute awareness of social best practices per channel and real-time key social trends
• Comfortable working on products from brainstorming to implementation. 
• Comfortable presenting their ideas and work. Willingness to give and accept constructive criticism
• Enthusiastic team player with strong interpersonal skills and collaborative orientation
• Detail-oriented with solid problem-solving and decision-making skills
• Self-starter with a high level of initiative and follow-through
• Strong sense of ownership and urgency, organizational and time management skills, ability to multitask and prioritize work
• Strong work ethic and integrity
• Experience using intuition and data to guide decision-making
• Positive attitude
• Ability to thrive in a fast-paced, deadline-driven team environment and respond to rapidly changing demands, and fulfill efficient follow-ups 
• Strong project management skills and fluency with Hootsuite, Buffer + other social media scheduling and management tools, Asana, Google suite

Nice To Haves/Other

• Experience with Canva, Figma, and Adobe Creative Cloud
• Knowledge of finance, accounting, and compliance roles/industries
• SaaS experience
• Experience managing crisis communications across social media