We are seeking a strategic and compassionate Social Media Manager to lead our social media efforts and elevate our voice in the digital space. This individual will be responsible for creating and executing thoughtful, engaging, and educational content across platforms that reflects our commitment to patient outcomes, safety, and healthcare abundance.
The ideal candidate is up to date on all social media trends, passionate about healthcare, who understands how to connect within the healthcare ecosystem, patients, caregivers, and technical professionals while navigating the sensitive nature of medical communication with accuracy and empathy.
Key ResponsibilitiesStrategy & Planning
Develop and manage a comprehensive social media strategy tailored to the healthcare space.
Define and track KPIs that measure audience engagement, patient education impact, and brand sentiment.
Stay up to date with regulatory guidelines (e.g., HIPAA) and social trends to ensure compliance and relevance.
Content Creation
Plan, write, and publish high-quality, informative content that are technical or clinical in nature.
Collaborate with clinical, communications, and creative teams to ensure content accuracy and resonance.
Oversee production of visual content (videos, graphics, infographics) tailored for each platform (e.g., LinkedIn, Instagram, Facebook, X/Twitter, TikTok).
Maintain a consistent brand voice and visual identity.
Engagement & Community Management
Monitor conversations, respond to comments/messages, and engage with followers in a timely and authentic manner.
Cultivate relationships with influencers, customers, partners, and brand advocates.
Analytics & Optimization
Track KPIs (engagement, reach, CTR, conversions, etc.) and generate regular performance reports.
Use data to inform content decisions and continuously optimize strategies.
Collaboration
Work closely with design, content, marketing, and product teams to align messaging.
Support internal marketing initiatives such as innovator spotlights, awareness months, innovations, recruitment campaigns, etc..
Coordinate cross-functional collaboration with public relations, HR, compliance, and patient education departments.
Bachelor’s degree in Marketing, Communications, Public Health, or related field.
3–5 years of experience managing social media, preferably in healthcare.
Deep understanding of social media strategy within a regulated environment.
Exceptional writing and editing skills, with a tone that is clear, empathetic, and responsible.
Proficiency in tools such as Hootsuite, Sprout Social, Adobe Suite, or equivalent platforms.
Familiarity with HIPAA and healthcare communication standards.
Experience in healthcare.
Familiarity with influencer marketing or social media partnerships.
Knowledge of SEO, web traffic metrics, and content marketing strategies.
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What We Do
Hippocratic AI’s mission is to develop the first safety-focused Large Language Model (LLM) for healthcare. The company believes that a safe LLM can dramatically improve healthcare accessibility and health outcomes in the world by bringing deep healthcare expertise to every human. No other technology has the potential to have this level of global impact on health. The company was co-founded by CEO Munjal Shah, alongside a group of physicians, hospital administrators, healthcare professionals, and artificial intelligence researchers from El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Microsoft, Meta and NVIDIA. Hippocratic AI has received a total of $137 million in funding and is backed by leading investors, including General Catalyst, Andreessen Horowitz, Premji Invest, SV Angel, NVentures (Nvidia Venture Capital), and Greycroft. For more information on Hippocratic AI: www.HippocraticAI.com.
