Social Media Manager

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Milan, ITA
In-Office
Logistics • Automation
The Role

Kardex is a trusted provider of automated storage solutions and inventory management systems. We are committed to delivering high-quality products and services to our customers, and our team plays a crucial role in achieving this goal.
We are looking for an experienced and creative B2B International Social Media Manager to lead and execute our regional social media strategy, with a strong focus on LinkedIn Ads and YouTube.
Working within the global marketing organization, this position reports to the Regional Marketing Director North West South Europe and works closely with country marketing teams.
While our office is based in Milan, you will enjoy the freedom to work remotely and have the opportunity to visit the office or other locations whenever necessary.

Your tasks

You will take the lead in coordinating the operational aspects of the Social Media Strategy and driving the execution of communication campaigns across the Region. 

The primary goal of this role is to strategize and execute Social Media campaigns designed to drive KPIs focused on generating highly qualified leads. As the key link between Marketing HQ and local offices, you will bridge the gap by aligning HQ objectives with localized strategies, ensuring seamless integration and effective implementation.

  • Strategy Development: Design and execute regional social media marketing strategies, ensuring alignment with the company’s mission and vision. Multi-channel marketing expertise to develop promotional campaigns is a plus.

  • Social Media Management: Oversee and manage the company’s social media profiles (e.g. LinkedIn, YouTube) with a tailored approach for each market. Calculating accurate marketing budgets for each campaign

  • Content Creation: Partner with the creative team to produce innovative, engaging, and localized content (text, graphics, videos, etc.) that resonates with diverse cultures and languages and competitive landscapes

  • Performance Analysis: Monitor, analyze, and optimize social media campaign performance, using analytics tools to create periodic reports and identify areas for improvement

  • Collaboration with Local Teams: Coordinate with local marketing teams to ensure a culturally sensitive and relevant approach in each country

  • Trend Analysis: Stay up-to-date on digital trends, best practices, and algorithm changes across major social media platforms

    Your profile

    • Previous Experience: 8-10 years of experience in social media management in international or multinational environments

    • Language Skills: Exceptional proficiency (C1) in both written and spoken English.  Additional language proficiency is a plus

    • Technical Skills: Proficiency with social media platforms and management/analytics tools (e.g., Sprout Social, Matomo).

    • Excellent communication skills and convincing presentation and project management skills

    • Analytical Skills: Ability to analyze KPIs and create detailed reports, identifying insights and opportunities for improvement

    • Creative Skills: Strong creative thinking and storytelling ability, with experience in visual and written content creation

    • Project Management: Ability to manage multiple projects simultaneously and meet tight deadlines

    • Team Collaboration: Team player in a dynamic, international environment, with excellent communication and interpersonal skills

    Benefits

    • Health Insurance

    • Pension Contributions 

    • Career and growth Development (Kardex academy)

    • Work-Life Balance (hybrid work)

    Why Join Us?

    At Kardex, we offer a dynamic and supportive work environment where your contributions can make a real impact. We are committed to the professional development of our employees and provide opportunities for growth and advancement.

    If you have a passion for driving impactful social media strategies internationally, we want to hear from you!

    Questions? Feel free to reach out via [email protected]

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    The Company
    HQ: Zurich
    1,666 Employees

    What We Do

    Kardex is a global industry partner for intralogistics solutions and a leading provider of automated storage solutions and material handling systems. Kardex consists of two entrepreneurially managed divisions, Kardex Remstar and Kardex Mlog. Kardex Remstar develops, manufactures, and maintains dynamic storage and retrieval systems, while Kardex Mlog offers integrated material handling systems and automated high-bay warehouses. Kardex also acts as a global AutoStore™ partner, offering flexible and modular storage and order fulfillment solutions. Kardex Remstar, Kardex Mlog, and Kardex AutoStore are partners to their customers throughout the entire life cycle of a product or solution, starting with the assessment of customer requirements, through planning, realization, and maintenance of customer-specific systems, to ensuring high availability and low life cycle costs by means of customer-oriented life cycle management. The Group employs around 2,500 people in over 30 countries. Kardex Holding AG has been listed on the SIX Swiss Exchange since 1989.

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