Social Media Executive - Outdoors

The Company:

The JD Group is a leading omnichannel retailer of Sports Fashion, Street & Premium Fashion, Outdoors and Gyms with over 90,000 colleagues over 4,500 stores across several retail fascia's in over 36 countries around the world.

We are an equal opportunities employer who embraces and values differences. We recognise the importance of an inclusive workplace culture in which everyone can thrive irrespective of their background or identity.

To be a part of this successful and continuously growing company, you will have the desire to ingrain our strategic goals of being a people first, a digital leader and customer focused organisation which provides operational excellence and is continuous with identifying new areas of growth into our day-to-day.

Social Media Executive - JD Outdoors:

Key Duties/Responsibilities:

•    Managing a social media calendar that is planned around business priorities (product, brand funded, trading and brand led), previous learning’s and market trends. 
•    Attending relevant meetings with key stakeholders from across the business to learn what these priorities are. 
•    Building relationships with third party brands ensuring the delivery of their brand funded social activity. Working collaboratively to ensure content works for both parties and providing analysis following live.
•    Attending relevant meetings to understand the wider marketing campaigns and contributing thoughts on the role that social media can play in those campaigns.
•    Creating relevant and versatile content to engage target audiences, promote the brands and drive engagement.
•    Working with the Head of Brand to ensure that a TOV social media guideline is set and that there is always brand consistency in this.
•    Working with the Influencer exec to ensure the optimal use of third-party influencers including identifying, analysing, and agreeing content.
•    Analysing and reporting on all social media activity. 
•    Working with the Head of Brand on the management of the social media budget. 
•    Working with the paid media team to boost relevant posts.
•    Ensuring all social media campaigns are clearly communicated to the relevant stakeholders.
•    Working with customer services to ensure that any customer queries via social media are dealt with in a timely and on brand way.
•    Remaining outwardly focused, ensuring The JD Outdoor Group is clear on its position in the social media world, and how it needs to evolve to remain relevant for the future.

KPI and Objectives: 

•    The sales plan is delivered.
•    Projects are delivered on time and within budget.
•    There is an increased average customer value and order rate.
•    Effective ROI for all campaigns
•    There are improvements in key metrics via brand tracking reports.
•    There is a consistent and identifiable look and feel across all platforms for each fascia.

Skills/Experience/Knowledge needed:

•    Experience of at least one year in social media management.
•    Excellent written and verbal communication skills with problem-solving acumen.
•    Expertise in social media platforms (in particular Facebook, TikTok and Instagram).
•    Familiarity with customer service and customer relations.
•    Strong attention to detail with time-management and organisational skills.
•    Ability to work independently and manage multiple tasks with ease. 
•    Ability to be creative and use initiative to develop new ideas.
•    Foresight to anticipate issues, balance competing agendas, set priorities and proactively develop strong relationships both internally and externally.
•    Bachelor's degree in a relevant field to social media, communications, public relations or marketing.
•    Knowledge of social media management and digital marketing tools such as Google Analytics and Adobe Creative Suite. 
•    Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits:

• Incremental Holiday Allowance
• Staff Discount on qualifying purchases across Group retail stores and online
• Exclusive Colleague Bike Discount scheme
• Discounted Gym membership
• Personal development opportunities to learn and develop at work
• Access to Apprenticeships and accredited qualifications

Interested?

If you are interested in this position, then press the Apply Now button.

Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of your application, please consider your application to have been unsuccessful on this occasion

Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.

Thank you again for your time.

#LI-KW1