We are looking for a Social Media Executive to join our team over here in Harrods. The Social Media Executive at Harrods plays a key role in orchestrating a seamless and engaging customer experience across social media
About the Role
The Social Media Executive will support the implementation and operations across the channels, with an emphasis on planning, scheduling and reporting across social content. As a key contact for social media, the wider Marketing team, Media and Creative teams, you’ll marry reporting with channel planning and supporting with content calendars, ensuring timely delivery and publishing of content, and staying in the loop of key campaigns, activations and brand partnerships
Job Responsibilities;
- Reviewing content for accuracy and alignment to brief & brand governance before go-lives
- Support the Community Manager with in-platform community management to guidelines
- Work with teams on pulling wider reports, and ensuring the correct analytics are in place at the beginning of a project
- Ensuring the timely delivery of reports to wider teams
About You
The ideal candidate will have experience in social media operations and reporting, with a strong understanding of social media channels, analytics tools, and performance measurement. Highly organised and an excellent communicator, you can effectively manage multiple projects, prioritise competing demands, and consistently deliver high-quality work within tight deadlines.
Detail-oriented and proactive, you thrive in fast-paced, dynamic environments and are passionate about driving continuous improvement and agile ways of working. You have the ability to influence change across teams while maintaining a focus on results. Experience within the luxury or retail sector is desirable, demonstrating your ability to succeed and deliver impact in highly competitive markets.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.
Additional Information:
Time Type:
PermanentDepartment:
Social Media (Shelan Kafoor)Skills Required
- Experience in social media operations and reporting
- Strong understanding of social media channels
- Experience using social media analytics tools
- Understanding of performance measurement and reporting
- Excellent organization and communication skills
- Ability to manage multiple projects and competing priorities
- Ability to deliver high-quality work within tight deadlines
- Detail-oriented, proactive approach and interest in continuous improvement
- Experience in the luxury or retail sector
What We Do
As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to serve the needs and aspirations of our customers, to create new stories and bring moments of delight. Whomever they are and wherever they come from, our customers can always expect to be treated with grace, courtesy, and care. #TogetherHarrods Open since 1834 by Charles Henry Harrod and now owned by Qatar Holding Authority, we are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, we offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. We are committed to excellence and artistry, inspired to reinvent and surprise, ensuring our position as a leader in the category. Our people are our strength - their unique personalities and their desire to exceed expectations are what enables us to make the impossible possible for our customers. Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story
