Company And Culture
Complex is the definitive platform for global youth culture and music lifestyle, seamlessly integrating cutting-edge content, commerce and live experiences with unparalleled scale. Through innovative content, Complex tells stories of music, streetwear and style, sports, art and beyond. Its content engages in a dynamic conversation with the audience, reflecting and shaping the zeitgeist of convergence culture. A powerful media juggernaut paired with a curated marketplace, Complex is redefining the way fans interact with their favorite brands and artists and reshaping the future of digital culture and commerce.
Work Schedule
Daytime shift Thursday to Monday (off on Tuesday & Wednesday). In our LA or NY office Thursday, Friday & Monday, Remote Saturday and Sunday.
What You'll Do
Develop, refine, and oversee the voice of Complex Social (Facebook, Twitter, Instagram) on all of our social platforms, exhibiting excellent judgment and audience-sensitive framing.
Create, curate, and be responsible for all content published to the Complex Facebook, Twitter, and Instagram.
Lead community management, moderation, and DM management using a deep understanding of the Complex tone and voice.
Surface and pitch viral, breaking, and social-friendly content to our news team.
Own specific pegs and work with the design team to develop platform-specific assets for big moments, independently developing day-to-day reactive creative assets as necessary.
Work closely with editorial, video, and Shop, collaborating cross-functionally across all Complex Networks internal departments.
Execute promotion of Commerce/Experiential initiatives. This includes but is not limited to: Complex NY pop-up promotion and on-site coverage, Complex Shop rollouts, and partner event coverage (ie: Fanatics Fest).
Ideate, source, and create original real-time content for all Complex audiences, identifying memes, moments, and trends at the cusp of virality.
Participate in editorial and social brainstorms and cover meetings when needed.
Serve as the point person on all social goals (growth, traffic, views, and engagement) and be accountable for business goals, providing vertical-specific tactics, strategic pivots, and added direction when needed.
Track and share social and platform best practices with internal teams, providing best-in-class examples where possible.
Manage workflow of editorial social posts, working with the branded social team to coordinate posting and schedules.
Implement and utilize AI tools to improve efficiency and serve as a thought-partner.
Investigate, recommend, and integrate emerging platforms for social platform expansion.
Appear on-camera as needed for social video content.
Manage freelancers and interns, as needed.
Who You Are
1-3 years of social media and editorial experience with a publisher or brand
A deep understanding of the Complex content, voice, and tone
Positive, intuitive, proactive, and collaborative team player
Strong writing and communication skills, proofreading experience, and quick decision-making skills
Willingness to appear on camera in social media content.
Must be willing to work nights and occasional weekends/holidays for coverage of live events
Robust knowledge of streetwear/fashion and how it connects to areas such as pop culture + sports + music.
Possess a deep understanding and fluency of all social media platforms (Facebook, Instagram, Twitter, TikTok, YouTube Shorts)
Extensive knowledge of culture and proven track record in driving audience and consumer action on social
Remain up-to-date on what our competitive set is doing to ensure that our lane isn’t being stepped on
Self-management skills + take charge attitude
Proficient in Adobe Creative Suite and Premiere Pro
- Ability to work in office Thursday, Friday & Monday, work remote on Saturday & Sunday
Core Competencies: Possesses an entrepreneurial spirit, Thinks strategically and analytically, Pushes for creative and out-of-the-box ideas, Action-oriented, Drives results, Cultivates innovation
What We Offer
- Best in class health, dental, and vision insurance
- Healthcare FSA
- Dependent Care FSA
- Commuter Benefits FSA
- Short-term/long-term disability and life insurance
- Paid Parental leave
- 401k with 4% match
- Pet Insurance
- Legal and identity theft plans
- Flexible time off
Skills Required
- 1-3 years of social media and editorial experience
- Strong writing and communication skills
- Knowledge of social media platforms and culture
- Proficiency in Adobe Creative Suite and Premiere Pro
What We Do
Complex NTWRK champions the people, brands and new trends you need to know now, will obsess over next, and we build consumer universes around them. We're what a modern entertainment company looks like and what others have followed since 2002. From pop culture and style (Complex), music discovery (Pigeons and Planes), sneaker news (Sole Collector) to our festival of cultural convergence (ComplexCon) — if you want to be part of what's next and build valuable relationships with the audiences who live in it, join us at Complex NTWRK. Complex NTWRK creates and distributes original programming with premium distributors including Netflix, Hulu, Facebook, Snap, Fuse, Pluto TV, Roku and more. Our content spans across music to movies, sports to video games, sneakers, fashion to food and more. In 2016, Complex launched its flagship event ComplexCon in Long Beach, California, to bring the "Internet to life."
