Social Media Coordinator

POSITION: Social Media Coordinator

DEPARTMENT: Marketing

REPORTS TO: Director of Marketing

FLSA STATUS: Salaried/Exempt

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

THE ROLE

Fishers Event Center is seeking a creative, strategic, and highly motivated Social Media Coordinator to help build and elevate the venue's brand across digital channels. This role will be responsible for developing and executing social media strategies that drive awareness, engagement, ticket sales, and community connection while showcasing the diverse lineup of touring shows, concerts, sporting events, family entertainment, and special events hosted at the venue.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Social Media Strategy & Brand Growth

· Develop and execute social media strategies that strengthen the Fishers Event Center brand and increase audience growth across all platforms.

· Create and maintain a content calendar aligned with venue priorities, event schedules, and marketing campaigns.

· Identify emerging social trends, platform updates, and audience behaviors to keep content fresh and relevant.

· Collaborate with marketing director to establish social goals, KPIs, and performance benchmarks.

Content Creation & Event Promotion

· Create engaging content including photos, videos, graphics, reels, stories, and short-form video content.

· Promote touring shows, concerts, sporting events, community events, and venue initiatives through compelling storytelling.

· Capture real-time content during events and activate live social coverage when appropriate.

· Work with promoters, artists, touring teams, and event partners to maximize social media opportunities and cross-promotional efforts.

· Ensure brand consistency across all social channels and digital touchpoints.

Community Engagement

· Serve as the voice of the Fishers Event Center across social platforms.

· Monitor social channels and actively engage with fans, guests, community members, promoters, and partners.

· Foster meaningful conversations and build relationships that strengthen the venue's connection with the community.

· Respond to comments, messages, and customer inquiries in a timely and professional manner.

· Identify user-generated content opportunities and encourage audience participation.

Analytics & Reporting

· Track, analyze, and report on social media performance, audience growth, engagement, and campaign effectiveness.

· Provide actionable recommendations based on insights and trends.

· Monitor industry best practices and competitor activity to identify opportunities for growth.

Cross-Department Collaboration

· Partner with culinary, ticketing, operations, and event teams to support venue-wide initiatives.

· Assist with integrated marketing campaigns that support event sales, culinary experiences, and community outreach efforts.

· Support public relations and media initiatives through social amplification.

SKILLS & ABILITIES

· Bachelor's degree in Marketing, Communications, Public Relations, Digital Media, or a related field preferred.

· 1-3 years of social media, digital marketing, or content creation experience.

· Experience managing brand social channels and creating engaging content across Instagram, Facebook, X, TikTok, LinkedIn, and YouTube.

· Strong understanding of social media analytics and reporting tools.

· Excellent written and verbal communication skills.

· Experience with graphic design and content creation tools such as Adobe Creative Suite, Canva, CapCut, Sprout Social or similar platforms.

· Impeccable time management skills with the ability to multitask.

· Detail-oriented approach with ability to work under pressure to meet deadlines.

· Critical thinker and problem-solving skills.

· Ability to work nights, weekends, and select holidays based on event schedules.

· Passion for live entertainment and community events.

· Ability to thrive in a fast-paced, event-driven environment.

WORKING CONDITIONS

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Location: Fishers Event Center

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. The immediate supervisor may elaborate on or add to the above list if the duties come within the employee’s realm of responsibility.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.