Social Media Content Specialist

About Us

Founded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform - Circles X, helping telco operators launch and operate successful digital brands through its offerings.

Having pioneered a successful blueprint for disrupting the telco space in Singapore, Circles has since launched its own digital telco, Circles.Life, in Singapore, Taiwan and Australia. Circles has also partnered with other telco operators to launch digital services, enabling our partners to accelerate growth and capture market share within a short period of time.

Today, Circles is partnering with operators in 14 countries to deliver delightful digital experiences to millions of people through our businesses.

We are backed by global investors such as Sequoia, Warburg Pincus, EDBI Singapore and Founders Fund – renowned backers of industry-shaking innovators.

About the Role:

We are looking for a passionate and innovative Social Media Content Specialist to join our dynamic marketing team. This role will be key in developing and executing our social media strategy to boost brand awareness, engage our community, and drive customer acquisition. You will collaborate with cross-functional teams to ensure our social media presence aligns with Circles.Life’s marketing objectives and brand vision.

What You'll Be Doing:

• Create and implement a comprehensive social media strategy that aligns with Circles.Life’s brand vision and business goals.
• Develop engaging, platform-specific content (Facebook, Instagram, Twitter, LinkedIn, TikTok, etc.) to showcase our products and services.
• Monitor and engage with our online community by responding to comments, messages, and inquiries in a timely and authentic manner.
• Track, analyze, and report on social media performance, adjusting strategies to optimize engagement and reach.
• Work closely with marketing, product, and customer service teams to coordinate campaigns and maintain consistent messaging.
• Stay updated on social media trends, tools, and best practices, recommending innovative ways to enhance our online presence.
• Proactively manage any potential social media issues to protect and uphold brand reputation.

Who You Are:

• Bachelor’s degree in Marketing, Communications, or a related field.
• 2-3 years of experience in social media management or digital marketing, ideally in telecommunications or technology sectors.
• Proven ability to create and edit content for social platforms like Facebook, Instagram, and TikTok.
• Track record of growing and engaging social media audiences.
• Strong writing and communication skills with a creative flair.
• Proficient in social media analytics tools and reporting.
• Comfortable working in a fast-paced, dynamic environment and managing multiple projects at once.
• Experience with paid social media advertising is a plus.

What We Offer:

• Competitive salary with performance-based incentives.
• Comprehensive benefits package, including health, dental, and vision coverage.
• Opportunity to work with a dynamic, global team.
• Career growth and professional development opportunities.

To all recruitment agencies: Circles.Life will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.

Please do not forward resumes to our jobs alias, Circles.Life employees or any other company location. Circles.Life will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.

Circles.Life is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.