Social Media Content Coordinator

Fello is a profitable, hyper-growth, VC-backed B2B SaaS company building the AI Operating System for relationship-driven growth. Our platform combines data intelligence, marketing automation, and conversational AI to help businesses engage smarter, move faster, and scale effortlessly. We turn complex data into simple, intelligent actions — automating everything from outreach to follow-up.

Our social presence is an extension of our community. This role exists to ensure Fello shows up consistently, helpfully, and thoughtfully across social platforms — both in what we publish and how we engage.

We’re looking for a Social Media Content Coordinator to support Fello’s social and community presence with a focus on short-form video, consistent publishing, and thoughtful engagement.

You’ll work closely with Marketing, Growth Marketing, and Community to help turn leadership insight into social content, ensure inbound messages don’t get missed, and help Fello stay present across a growing set of platforms. This is a hands-on execution role — not a strategy role — designed for someone who enjoys operating, organizing, and following through.

• Film short-form video content with Fello leadership (President, CEO, and others)
• Capture in-office, event, community, and behind-the-scenes content
• Perform light social-first editing (jump cuts, captions, framing, pacing)
• Publish and manage content across priority channels:
• • Primary: Facebook & Instagram
  • Secondary: TikTok, LinkedIn, YouTube Shorts
• Support occasional podcast filming (basic setup and recording assistance)
• Respond to inbound social messages, comments, and mentions on posting platforms
• Partner with Growth Marketing to:
• • Monitor conversations across additional platforms (e.g., Reddit, forums, real estate forums, etc.)
  • Help route, respond to, or escalate messages appropriately
  • Track recurring questions, themes, and sentiment
• Collaborate with Marketing on campaigns, launches, and content priorities
• Work with the Community Leader to support events, education, and engagement
• Use AI tools to:
• • Assist with editing and caption drafts
  • Suggest content ideas and hooks
  • Improve speed and consistency of workflows

• Based in Cleveland, OH and able to work in person
• Comfortable filming executives and working alongside leadership
• Strong instincts for social scripts, content, and tone
• Experience with light video editing for social platforms
• Organized, responsive, and detail-oriented
• Interested in using AI tools to improve efficiency
• Open to occasional travel

• Experience supporting online communities
• Familiarity with podcast recording basics
• Comfort working cross-functionally with marketing and growth teams
• Exposure to B2B, SaaS, or real estate content

• Competitive Compensation: Attractive salary and benefits package.
• Flexible Work Environment: Fully remote work with flexible hours to promote work-life balance.
• Professional Growth: Opportunities for career advancement and professional development.
• Health & Wellness: Comprehensive health, dental, and vision insurance plans.
• Paid Time Off: Generous PTO and paid holidays to recharge and relax.
• Collaborative Culture: A supportive team environment that values innovation and collaboration.
• Equity Options: Opportunity to own a part of Fello and share in our success.
• Cutting-Edge Projects: Work on innovative products that leverage AI and advanced technologies.