At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Summary:
The Social Media Community and Content Specialist will support our Global Brand & Enterprise Marketing team by focusing on cultivating, engaging, and actively managing a positive social media community. Collaborating with the Social Media team, you will use social media platforms and trending content to enhance brand visibility and achieve marketing goals.
The ideal candidate will have at least two years of proven professional experience, including community management and familiarity with reporting/analytics. Strong collaboration and communication skills are essential, as you'll partner with Brand, Product Marketing, Demand Generation, PR, Corporate Communications, and local marketing teams.
Responsibilities:
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Assists the Social Media Strategist in writing, editing, and managing the organic social media editorial calendar.
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Designs visually appealing and on-brand social media images and graphics.
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Manages and publishes social media content across our owned channels and employee advocacy platform (Sprinklr).
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Monitors owned channels and public brand mentions across social media, identifying opportunities and reputational risks. Recommends responses and escalates issues (e.g., complaints requiring stakeholder input) as needed.
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Identifies opportunities to engage with industry influencers, amplifying Iron Mountain’s social media presence via relationship building.
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Monitors emerging trends and stays current on social media best practices.
Requirements:
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At least two years of experience in social media content planning and management in a corporate or agency environment. B2B knowledge is a plus.
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Excellent verbal/written communication and interpersonal skills are essential, along with strong collaboration and project management abilities.
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A deep understanding of social media channels and community management experience are highly preferred.
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Must be able to meet deadlines under pressure.
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Requires flexibility to work occasional evenings and/or weekends as needed.
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Sprinklr experience is a plus.
Category: Marketing
Iron Mountain Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.
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Inclusive Benefits Coverage — Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
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Retirement Support — A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
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Healthcare Strength — Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.
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What We Do
Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.
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