Community Outreach Coordinator/Intern

Who We Are and Why Join Us 
At OnMed, our purpose is simple but powerful...to improve the quality of life and sense of well-being in our communities by bringing access to healthcare to everyone, everywhere. Our path to everywhere has already begun, with our innovative CareStation, a small but mighty, Clinic-in-a-Box, bringing #healthcareaccess anywhere with an outlet to plug it in. Poised to become a key component in America’s public health infrastructure, the OnMed CareStation is the only tech-enabled, human-led, hybrid care solution that combines the comprehensive experience, trust, and outcomes of a clinic, with the rapid scalability of virtual care. 

Who You Are 

You are a warm, community-focused connector who excels at building trust with seniors. You understand their needs, communicate with clarity and patience, and create meaningful interactions that make people feel supported. You thrive engaging with the community, and you bring reliability, empathy, and genuine care to every conversation. Your passion for helping others transforms each interaction into an opportunity to increase awareness, guide seniors to essential services, and strengthen the community’s confidence.

The Washoe Brand Ambassador drives community education and activation for the OnMed CareStation located at the Washoe Senior Center. This role is designed to increase awareness, drive senior engagement, and deliver 75–85 new activations through trust‑based outreach, roadshows, and Champion network development. The Ambassador is the human connector who turns a new technology into a trusted community healthcare resource.

Role’s Responsibilities    

Community Roadshow & Outreach 

• Execute a roadshow across Washoe County to promote the OnMed CareStation. 
• Set up outreach table, signage, bilingual flyers, and other assets at each stop. 
• Build long‑term relationships with seniors and community partners. 
• Collect and submit analog tracking sheets daily and weekly. 
• Manage bilingual and large‑print flyers, signage, posters and roadshow kits. 
• Maintain inventory of demo assets, table setup, banners and supplies. 

In-Center Presence 

• Maintain frequent presence at the Washoe Senior Center. 
• Provide CareStation tours and demonstrations. 
• Reinforce awareness and trust in the CareStation. 
• Collect testimonial videos 
• Provide tours to overcome customer hesitation and “threshold paralysis.” 

Social Media Management 

• Create and publish social media content on approved platforms. 
• Highlight testimonials, Champions, events and roadshow activity. 
• Respond to comments using compliant language. 
• Coordinate with OnMed Marketing on approvals and creative requests. 
• Post behind‑the‑scenes, educational content, event photos, and Champions. 

Champion Network Development 

• Identify 10-15 community Champions through trust-based conversations (Storytellers, Helpers, Organizers, Mayors, Translators). 
• Host bi‑monthly coffee chats for Champions. 
• Distribute Champion lanyards, materials, and recognition items. 

Reporting  

• Maintain the Analog Binder Tracking System. 
• Complete weekly dashboard using program templates. 
• Attend weekly OnMed sync meetings with questions, observations and insights. 
• Submit accurate weekly reports to OnMed Client Management. 

Required Qualifications 

• 1-3 years experience in social services, community programs, or community health education, or community outreach, or other relevant volunteer programs with high engagement and coordination. 

• Experience with bilingual or multicultural communities. 

• Washoe County resident. 

• Drivers license and vehicle. 

• Genuine love for seniors. 

• Strong interpersonal and trust‑building skills. 
• Organized, reliable, and self‑directed. 
• Comfortable with basic technology (QR codes, tablets). 
• Social media savvy 
• Able to work weekday lunch hours and community roadshow stops. 
• Pass background and compliance requirements. 

Preferred Qualifications 

• Experience with senior populations, community centers, nonprofits or outreach programs. 

• Knowledge of local senior housing, food distribution sites and community resources. 

The base salary for this role is $20.00 per hour plus discretionary performance bonus. This position is NOT eligible for benefits, paid time off, etc. unless required by law. Position will require 20-30 hours per week including weekends.

OnMed is a proud equal opportunity employer. All qualified applicants will be considered without regard to race, color, creed, religion, gender, sexual orientation, national origin, genetic information, disability, age, marital status, veteran status, or any other category protected by law.