We are seeking a highly organized and motivated Social Media & Content Operations Intern to join our dynamic marketing team for the fall semester. This role is crucial in ensuring the efficiency of our content workflow, the accuracy of our performance reporting, and the smooth execution of our social calendars and influencer partnerships. This is an excellent opportunity for an individual looking to gain hands-on experience in the strategic, logistical, and analytical side of digital marketing by directly assisting the Social Media Manager.
Key Responsibilities
The Social Media and Content Operations Intern will support the Social Media Manager through four primary areas:
1. Performance Reporting & Analysis
- Assist in tracking and compiling weekly and monthly performance reports for all social channels (including Instagram, TikTok, LinkedIn, etc.).
- Assist in monitoring and analyzing key metrics (e.g., engagement rate, reach, conversion) to show how social media activity contributes to established business objectives and goals.
- Help prepare visual summaries and key takeaways to communicate performance results to the wider marketing team.
2. Social Calendar Scheduling & Content Ops
- Own the day-to-day maintenance and organization of the cross-platform social media content calendar, ensuring timely scheduling and publishing across channels.
- Coordinate with internal teams to align scheduling with upcoming brand campaigns, product drops, and promotional initiatives.
- Assist in researching competitor activity and industry best practices to identify new formats, features, and content opportunities to test.
3. Influencer & Content Creator Acquisition & Support
- Assist the Social Media Manager in identifying, vetting, and onboarding new content creators and brand advocates.
- Support creator campaign logistics, including product ordering, timely fulfillment, contract tracking, and shipment monitoring.
- Help manage ongoing creator relationships through responsive day-to-day communication, asset intake, organization, and adherence to naming conventions.
- Track and report on the performance metrics of individual creator posts to assess partnership effectiveness and inform future strategies.
4. Content Ideation & Strategy
- Actively participate in brainstorming sessions, contributing original ideas for organic and paid social content that aligns with brand messaging and current trends.
- Support the creative team by collaborating on briefs for new content concepts and trending video formats.
- Help monitor social listening channels and emerging trends to summarize actionable insights for the team.
Requirements
Qualifications & Skills
- Currently pursuing or recently completed a degree in Marketing, Communications, Business, or a related field.
- Proven interest in social media platforms, influencer marketing ecosystems, and digital content creation.
- Strong organizational skills with an emphasis on attention to detail, time management, and the ability to maintain content calendars.
- Proficiency in Microsoft Excel or Google Sheets for basic data entry, tracking, and reporting.
- Excellent written and verbal communication skills.
- Familiarity with social media scheduling and analytics tools such as Sprout Social, Later, or Meta Business Suite (a plus, but not required).
- What You'll Gain
- Direct, hands-on experience in creator acquisition, relationship management, and social calendar operations.
- Training in professional content scheduling, influencer logistics, and multi-channel performance reporting platforms.
- The opportunity to see your creative ideas and scheduling workflows executed on major brand channels.
- A deeper understanding of how creator partnerships and social media metrics directly tie into overarching company business goals.
Benefits
- Collaborative work environment in a modern office, stocked with drinks and snacks.
- Gym on site
- Exposure to growing ecommerce company
- Discounts on the GOVX website
Pay will be $17.75/hr.
AAP/EEO Statement
EOE. Veterans/Disabled. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Position will require successful completion of a background check and drug testing prior to starting employment.
About GOVX
Savings for Those Who Serve
GOVX was founded in 2011 to offer exclusive benefits to those who serve our country. The GOVX membership is comprised of current and former members of the United States military, law enforcement, firefighting, medical services, and government personnel. GOVX is dedicated to supporting these communities and to offering unique value to our members, while delivering an authentic platform for brands to reach our growing customer base. As the largest and fastest growing digital platform serving this deserving audience, we are committed to stretching the limits of ecommerce to deliver the best assortment for our members’ on-duty and off-duty needs.
Skills Required
- Currently pursuing or recently completed a degree in Marketing, Communications, Business, or a related field.
- Proven interest in social media platforms, influencer marketing ecosystems, and digital content creation.
- Strong organizational skills with attention to detail, time management, and ability to maintain content calendars.
- Proficiency in Microsoft Excel or Google Sheets for basic data entry, tracking, and reporting.
- Excellent written and verbal communication skills.
- Familiarity with social media scheduling and analytics tools such as Sprout Social, Later, or Meta Business Suite.
- Successful completion of a background check and drug testing prior to starting employment.
What We Do
GovX builds marketplaces to serve those who serve. Our flagship property (GovX.com) is the wishlist of America's military, firefighters, police officers and emergency medical service heroes. We sell the coolest gear (for both on-duty and off-duty needs), at the best prices, with amazing service, wrapped in an experience that is uniquely relevant to our community. With more than 5M members and over 2,000 brand partners, we are the largest access-controlled eCommerce company exclusively focused on the community of men and women who keep our country and communities safe.
