Social Media Account Manager

Reposted 16 Days Ago
Hiring Remotely in USA
Remote
65K-75K Annually
Senior level
AdTech • Marketing Tech • Software
The Role
The Social Media Account Manager will oversee client relationships, manage social media strategies, analyze data, and ensure effective communication across platforms.
Summary Generated by Built In

Social Media Account Manager SociallyIn | Atlanta, GA (Remote) | $75,000–$90,000

We're hiring a Social Media Account Manager, and this isn't a typical AM role.

SociallyIn is a 100% social media-focused agency. Not "social plus a bunch of other stuff." Just social. We've been operating for 15 years, we're 50 people strong, and we're actively investing in how AI changes the way agencies work. We're hiring a Social Media Account Manager to own client relationships, drive strategy, and grow accounts. We want someone who's genuinely curious about where this industry is headed and inherently, naturally, gloriously social, both online and off!

This is a senior-track role for someone who wants real ownership, not a glorified project manager seat. You are responsible for managing and strengthening relationships with our clients from start to finish. 

What you'll own:

  • Lead the charge for client accounts with strategy, content curation, distribution, and engagement
  • 4-8 client accounts as the primary point of contact and strategic lead
  • Leading day-to-day communication for multiple client accounts
  • Building strong, trusted relationships with clients and internal teams
  • Social strategy development, content direction, and performance optimization across all major platforms
  • Influencer identification, outreach, and campaign management when applicable
  • Leading client calls, presentations, reporting discussions, and strategic conversations
  • Managing projects, timelines, deliverables, and cross-functional coordination 
  • Client growth, identifying expansion opportunities, and making the case for them
  • Cross-functional collaboration with creative production, paid media, and strategy  teams
  • Social listening for trending content, conversations, topics, events, and news
  • Ensuring clients feel supported, informed, and confident in the partnership
  • Stay updated with industry trends, algorithm changes, and platform updates to ensure best results for clients
  • Monitor, analyze, and report social media data to track performance against key performance indicators
  • Performance reporting and storytelling that translates data into decisions

What success looks like in 90 days:

  • You've built trust with every client in your book
  • You've identified at least one optimization or growth opportunity per account
  • You're actively experimenting with AI tools to sharpen your work
  • Your clients see you as a strategic partner, not a vendor

Where this role can go. Our strongest AMs grow into Senior AM, Group Account Director, or Strategy Lead roles within 2-3 years. We promote from within first. If you want to eventually run a team, own a client vertical, or shape agency strategy - there's a clear path here, and we'll build it with you.

What you bring to the table:

  • 5-8 years of social media account management experience
    • 2-3 years of agency experience required
  • Strong grasp of social KPIs and the ability to analyze performance data to inform strategy
  • Creative mindset with experience in campaign planning and idea generation
  • Consistent track record of success in developing social media campaigns, and management of social media communities, with responsibilities in day-to-day management, growth strategies, paid media, measurement, engagement campaigns and content strategy.
  • Genuine curiosity about AI and willingness to experiment with new tools and workflows
  • Excellent written communication - you can write a brief, an email, and a caption with equal skill
  • Exceptional organizational skills
  • Confidence in client-facing conversations with senior marketing leaders
  • A genuine interest in social media as a discipline
  • Innate curiosity and entrepreneurial spirit

What we offer 

  • Salary: $75,000–$90,000, DOE (exact compensation may vary based on skills and experience)

Benefits you’ll enjoy as a member of our team:

  • Remote-friendly with daily morning team standups
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Uncapped PTO
  • Parental leave
  • Paid volunteer time
  • Home office allowance
  • Learning Credit
  • Direct exposure to senior leadership and a fast-moving, experimentation-friendly environment
  • & more (See our careers page for full details)

You'll have a real seat at the table. This isn't an agency where leadership is a distant org chart. You'll work directly with our founder and leadership team, your ideas will get heard, and the work you do will shape where the agency goes next.

Skills Required

  • 5+ years of experience in social media management
  • Strong understanding of social media KPIs and data analysis
  • Creative mindset with experience in campaign planning
  • Exceptional organizational skills
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The Company
HQ: Atlanta, Georgia
65 Employees
Year Founded: 2011

What We Do

Sociallyin is the #1 social-first marketing agency built to help brands turn social media into a real business driver. We partner with CMOs, VPs of Marketing, Social Media Directors, and Brand Leaders to design and execute social programs that go beyond vanity metrics and deliver measurable impact. We are 100% focused on social media. That focus enables us to delve deeper than traditional agencies, combining strategy, creative, media, and analytics into a single, integrated system designed for modern platforms and audiences. Our services include social media strategy, full-service social media management, content production at scale, paid social advertising, influencer marketing, inbound and outbound community management, social listening, and performance reporting tied to business outcomes. From always-on brand presence to campaign-based initiatives, we help teams move faster and scale smarter. Sociallyin is built for modern marketing teams and brands that need a partner that understands platform nuance, content velocity, internal stakeholder pressure, and performance accountability. We operate as an extension of in-house teams, providing strategic leadership and creative horsepower without adding friction. What sets us apart is our ability to blend platform-native creativity with data-driven decision-making. Our teams produce scroll-stopping content at scale, while our strategists and analysts continuously test, optimize, and connect social efforts to real KPIs. If you’re looking for a social media agency that treats social as a core growth channel, not an afterthought, welcome to Sociallyin.

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