Social Marketing Specialist

Posted 2 Days Ago
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Garden Acres, Tampa, FL, USA
In-Office
Junior
News + Entertainment • Sports • Travel • Hospitality
The Role
Develops and manages social media content and calendars for Busch Gardens across owned channels. Responsibilities include content production, editing, community management, influencer programs, brand monitoring, social reporting, asset library organization, and coordinating creative shoots with agencies and internal teams. Partners with Marketing, PR, Communications, and Guest Services to increase awareness, engagement, revenue, and integrated brand storytelling.
Summary Generated by Built In

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

What you get to do:

  • Enthusiastically represent the parks through all owned social media channels.
  • Partner with the Marketing Team to develop, compile, produce, edit, and oversee social media, and its content, to drive awareness, engagement, and revenue for the parks.
  • With Marketing Team, plan, manage and execute social media calendar based on park content and larger brand initiatives.
  • Partnering to conceptualize, produce, edit, and present content for distribution on owned platforms.
  • Community management on social media channels and regular collaboration with guest services.
  • Work with a variety of agencies and internal resources to develop creative assets for use in paid media, digital channels and in park. This includes leading and organizing large and small content shoots.
  • Manage and execute influencer program with the goal of achieving reach and strong UGC assets.
  • Follow through and assist with creative direction and development of content brand imagery (photo, video, graphic) to support key messages and use of traditional media, social media, and online platforms
  • Manage and organize the internal asset library.
  • Assist to manage, organize, and maintain all inventory of camera and production equipment.
  • Responsible for online brand monitoring
  • Strong understanding of social reporting
  • Partner with PR/Communications to drive integrated storytelling

What it takes to succeed

  • 2+ years of social media and content creation experience required
  • Experience in content development for a growing social audience.
  • Experience with Google analytics and other measurement tools.
  • Intermediate Photoshop and video-editing software (iMovie, Final Cut Pro, etc.) experience required.
  • Microsoft Office program
  • Photo and video skills
  • Strong organizational skills
  • Read, write, and speak English
  • Read, analyze, and interpret general business documents and periodicals

What else is important:

  • Must be able to lift 20 pounds and push/pull up to 50 pounds
  • Strong entrepreneurial spirit and proven ability to drive business development and outcomes using various digital marketing vehicles.
  • Ability to manage and prioritize diverse and complex projects while meeting stringent deadlines and seizing emerging opportunities.
  • Deep knowledge of the latest social media, media, entertainment, and interactive trends and have a proven ability to assess and report consumer trends.
  • Editorial mindset that understands the content audiences consume and how to create content that is consistent with the park/Company’s brand voice, style, and tone.
  • Excellent communication skills (written and oral) with an ability to adapt communication style to a number of different audiences.
  • Ability to work with various departments and within varying organizational structures to achieve park and Company goals.
  • Enthusiastic, confident change-agent, performer and team player with the ability and passion to work in a demanding and fast paced environment.
  • Ability to analyze and present content and social performance.

The perks of the position:

  • Paid Time Off
  • Complimentary Park Tickets and Passes
  • Park Discounts on Food and Merchandise
  • Medical, Dental, and Vision Insurance
  • 401K Retirement plan
  • Voluntary Insurance
  • Life Insurance
  • Disability Benefits
  • Tuition Reimbursement
  • Dependent and Health Care Flexible Spending Accounts
  • Employee Assistance Program
  • Legal Assistance Plan

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

Skills Required

  • 2+ years of social media and content creation experience
  • Experience developing content for a growing social audience
  • Experience with Google Analytics and other measurement tools
  • Intermediate Adobe Photoshop experience
  • Intermediate video-editing software experience, such as iMovie or Final Cut Pro
  • Microsoft Office proficiency
  • Photo and video skills
  • Strong organizational skills
  • Ability to read, write, and speak English
  • Ability to read, analyze, and interpret business documents and periodicals
  • Ability to lift 20 pounds and push or pull up to 50 pounds
  • Ability to manage diverse projects, meet stringent deadlines, and prioritize effectively
  • Strong written and oral communication skills
  • Ability to analyze and present content and social performance
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The Company
HQ: Orlando, FL
3,300 Employees
Year Founded: 1964

What We Do

SeaWorld Entertainment, Inc. (now United Parks & Resorts) is a leading theme park and entertainment company that operates a portfolio of destination and regional theme parks across the United States, focusing on animal experiences and conservation.

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