Social Manager

Akcelo is an independent Brand Experience agency delivering powerful brand experiences that people love. We fuse creativity with experience design to solve business problems and generate white-space opportunities for the likes of McDonald’s, PepsiCo, Tinder and TikTok. 

We are looking for a Social Manager who is passionate about elevating and being a champion for the role social can play for our brand partners. Our ideal candidates' have in depth experience in harnessing the power of a community to connect to business impact. 

Our Social Manager will understand the nuances of consumer behaviour on social media - what they are talking about, where they’re saying it and how to respond as a brand guardian. You can turn a social behaviour into a genuine creative thought starter or show how it presents a business opportunity. You’re a chameleon that can shift from the TOV of a straighty-180 brand to one that is representative of your audience's worlds.

You live and breathe social media and know about format changes, shifts in channel behaviours and trends before they hit the For You page. Leading all aspects of community for a brand from community engagement, influencer connection and content creation.

With great progression, the chance to work with the latest technology and some of the world’s most famous brands, a normal day in the role of the Social Manager includes:

• Assisting and proactively bringing forward insights/behaviours/opportunities for ideation, jump-off points and creative executions
• Creative at your core - ability to ideate quickly and knowhow around how to produce content
• Culture - You have culture at the forefront of mind are able to find opportunities and trending moments for brands to be relevant
• Client connection - You know how to sell ideas into clients and foster those relationships to build equity and trust in those relationships.
• Reporting For Duty -  You are able to distill large amounts of data and information into insightful reports for brand and insights teams
• Understanding your Canvas - You know the different social channels and formats intimately and know how to adopt creative to fit them but also know how to push the boundaries to use them
• Moderation and engagement extraordinaire of owned social channels for different brands including but not limited to Facebook, Instagram, LinkedIn, X, TikTok, Snapchat and Pinterest.
• Harness the power of influence - You know influencers & creators, how best to engage them and balance authenticity vs brand integration.
• Work collaboratively with creatives, strategists, social folk and clients to deliver best practise

To be in the running for this great role, you should have:

• 3-4 years of experience working in social either, ideally from an agency background.
• Confident communication skills to energetically engage internal and external stakeholders and articulate your thoughts
• Experience working alongside creatives, strategists and producers to make work that pushes boundaries
• A passion for subcultures and the want to teach people on your own personal insights
• Ability to juggle multiple brands, priorities & tones of voice at once
• Strong written skills & attention to detail
• Comfortability working under a sense of urgency, context switching and being resourceful and proactive
• A positive and solution focussed attitude
• The willingness to grow with and alongside the business
• You love being part of a team!
• An open attitude and excited by change... you are a problem solver
• The passion to champion your team within the agency

Sound like something that you would love to be a part of?

We also offer employees benefits like Flex Fridays, gym memberships, free breakfast, regular social events, annual ski trips and more. 

Akcelo is committed to nurturing, creating and building a diverse environment. We welcome all applications from all walks of life.