Social Manager, Nonfiction & Live

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

THE ROLE
The Netflix Social Marketing team seeks a Social Manager with social expertise across Nonfiction and Live. At Netflix, Social Managers lead the entirety of the organic social campaign on their assigned titles. They not only understand social marketing and the digital landscape but also the unique Netflix social ecosystem and find the most effective way to translate our title strategies across that ecosystem. They must work well cross-functionally to align social strategy to larger marketing strategies and communicate specific social goals effectively to all partners. Their goal is to make titles break through on social, to generate interest and ultimately conversation - delivering the full suite of content to support titles across our Nonfiction and Live titles. 
  

RESPONSIBILITIES

• Create a title’s social strategy, aligned with the overall marketing campaign strategy. This is inclusive of the target audience, social creative, content distribution across the Netflix social ecosystem (Instagram, Facebook, TikTok, Twitter/X, YouTube, etc). 

• Responsible for the full suite of content to support a title across the planned social ecosystem for the duration of a title campaign and sharing globally.

• Use internal and external social analytics and other internal data to inform strategy, iterate creative, and constantly learn to improve future campaigns.

• Craft social content capture strategy for talent leveraging on set capture, marketing shoots, junkets, or creating a content day. 

• For Live events, strategize and execute live social coverage for both clips and on the ground capture. 

• Work across multiple cross-functional teams to build social strategies that support business priorities and long-term industry relationships. This includes serving as the main social touchpoint for internal teams (Title Marketing, Publicity, Content, Integrated Marketing) and external partners (Filmmakers, Showrunners, Talent, Leagues etc).

WHO WE ARE LOOKING FOR

• A strong passion for and deep knowledge of entertainment and current social conversations. 

• Knowledge and interest in entertainment, the larger media landscape, and trends globally.

• Experience working in Live social coverage. 

• Agile, goal-oriented, driven to succeed and always up for a challenge.

• Experience working on broad, multiple-platform social marketing campaigns and delivering nuanced, insight-based social strategies.

• Knowledge of what works across various social platforms.

• Experience using data and intuition to make content that grabs attention and engages its audience. Strong on social media analytics, but aren’t afraid to take big risks.

• Excellent written and verbal communication skills and are skilled in pitching/presenting.

• Experience managing agencies and other creative producers. 

• Able to build strong relationships and work across many internal cross-functional teams. 

• An entrepreneurial spirit and highly collaborative - you love working with others and you aren’t afraid to lead or follow.

• Must be able to prioritize and handle several projects at the same time in a fast-paced environment while adhering to shifting deadlines.

• Passionate and curious about all aspects of the Netflix business and must respect, understand, and have enthusiasm for the Netflix culture. 

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top-of-market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $150,000 - $270,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here.
 

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.