Social Lead

Posted Yesterday
Be an Early Applicant
London, England
In-Office
200K-200K
Senior level
Fitness
The Role
Lead Flo's global social strategy, create scalable content systems, mentor a social team, and ensure effective organic reach and performance across multiple platforms.
Summary Generated by Built In

400M+ downloads. 75M+ monthly users. A decade of building – and we’re still accelerating.

Flo is the world’s #1 health app on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down.

With 6M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better.

The job

We’re looking for a results-driven, creative, and systems-oriented Social Lead to redefine how Flo shows up across social platforms. This isn’t a “post-and-pray” social role — it’s a leadership position for someone who understands that organic reach and performance impact go hand in hand.

You’ll report directly to the Director of Social Growth and lead Flo’s multi-platform presence across TikTok, Instagram, YouTube, and emerging channels — ensuring that every piece of content builds cultural relevance, drives measurable outcomes, and reflects Flo’s mission in women’s health.

The right person will have agency or cross-disciplinary creative experience, know how to build scalable content systems, and be fluent in using AI tools to accelerate production. You’ll be both strategic and hands-on — shaping the roadmap, managing contributors, and ensuring Flo’s voice leads the conversation on women’s health globally.

Role Responsibilities

Own and evolve Flo’s global social strategy with clear performance, engagement, and growth metrics tied to business outcomes.

Build scalable systems — content workflows, briefs, asset libraries, and AI-supported processes that allow consistent, high-volume creative delivery without sacrificing quality.

Lead and mentor a growing social team (managers, freelancers, agencies) to execute platform-specific strategies with creative precision and measurable impact.

Bridge brand and performance: ensure organic social feeds the full funnel — from awareness to consideration and install intent.

Experiment boldly — test new formats, storytelling angles, and technologies to push the boundaries of what women’s health communication can look like.

Collaborate cross-functionally with Growth, Brand, Medical, and Product teams to ensure social plays an active role in acquisition, education, and community building.

Analyze and optimize — transform insights into clear learnings, scale what performs, and retire what doesn’t.

Champion creators and partnerships — work with agencies, influencers, and partners who align with Flo’s tone, values, and measurable goals.

Role Profile Professional Knowledge & Experience
  • Proven experience managing large-scale, multi-platform social ecosystems with both creative and performance goals.
  • Background in creative or content agency environments preferred — comfortable working with briefs, client expectations, and data.
  • Strong understanding of content scalability — from UGC systems to AI-enabled workflows.
  • Analytical mindset with experience connecting organic metrics (engagement, reach, watch-throughs) to business KPIs (installs, retention, revenue).
  • Deep curiosity and passion for women’s health, empowerment, and education.
  • Hands-on knowledge of AI and automation tools that improve creative and operational efficiency.
  • Leadership style that combines creativity, structure, and empathy — able to motivate diverse contributors toward shared goals.
Business Impact
  • Drives measurable results through organic content - contributing to user acquisition, engagement, and long-term brand equity.
  • Plays a key role in major marketing initiatives and launches, ensuring social is baked into campaign planning from the start.
  • Brings the voice of the community into strategic discussions - translating cultural signals into actionable content direction.
  • Connects team performance with wider business goals, continuously optimizing for both creative resonance and business impact.

#LI-DL1

How we work

We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar.

You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it. 

What you'll get

We support impact with meaningful reward. Here’s what that looks like:

  • Competitive salary and annual reviews
  • Opportunity to participate in Flo’s performance incentive scheme
  • Paid holiday, sick leave, and female health leave
  • Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents
  • Accelerated professional growth through world-changing work and learning support
  • Flexible office + home working, up to 2 months a year working abroad
  • 5-week fully paid sabbatical at 5-year Floversary
  • Flo Premium for friends & family, plus more health, pension and wellbeing perks

Diversity, equity and inclusion

Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our privacy notice for job applicants.

Top Skills

Ai Tools
Content Analytics
Social Media Platforms
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: San Francisco, CA
492 Employees
Year Founded: 2015

What We Do

Flo is the essential female health partner. We are building a better future for female health by helping women harness the power of their body signals.
---------------
Flo in numbers:
---------------
#1 period tracker in the USA by active audience
#1 most downloaded female health app worldwide
47 million monthly active users
240 million installs
28M women got pregnant while using Flo (the number indicates users who logged pregnancy in app during 2015-2022)

Flo prioritizes safety and keeps a sharp focus on being the most trusted digital source for women's health information.

Flo intensively uses Data Science and AI to deliver the most personalized content and services available.

Flo is currently available in 22 languages on iOS and Android. 55% of users are located in the US and Europe.

We are committed to putting privacy of our users first. Our users trust our technology to keep their sensitive information private and we are responsible for providing a safe and secure platform for them to use. We regularly carry out privacy assessments to monitor risks including data protection impact assessments and third-party risk assessments. In March 2022 Flo completed an external, independent privacy audit which confirmed there are no gaps or weaknesses in our privacy practices.

Similar Jobs

THG Logo THG

Paid Social Lead - Myprotein

Beauty • Digital Media
In-Office
Manchester, Greater Manchester, England, GBR
4453 Employees

Updraft Logo Updraft

Lead Social Content Creator

Fintech • Payments • Financial Services
In-Office
London, Greater London, England, GBR
47 Employees
45K-55K

JAAQ Logo JAAQ

Social Community Lead

Healthtech • Software
In-Office
London, Greater London, England, GBR
83 Employees

Methods+Mastery Logo Methods+Mastery

Lead Social Intelligence Analyst - London

AdTech • Marketing Tech • Analytics
In-Office
London, England, GBR
72 Employees

Similar Companies Hiring

Peaksware Thumbnail
Software • Music • Fitness
Louisville, CO
256 Employees
WHOOP Thumbnail
Wearables • Sports • Healthtech • Hardware • Fitness
Boston, MA
500 Employees
SRAM, LLC Thumbnail
Transportation • Sports • Software • Mobile • Hardware • Fitness • Esports
Chicago, IL
3800 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account