The Role
The role involves managing Complex's pop culture social media presence, creating content, overseeing community engagement, and identifying viral trends.
Summary Generated by Built In
Company And Culture
Created in 2002 by Marc Eckō, Complex is a leading global youth entertainment network showcasing the evolution of major pop culture categories, including streetwear and style, music, sneakers, and sports. Complex is a juggernaut in the content and culture space, delivering unprecedented global reach.
Complex is the world’s definitive cultural commerce, content, and experiential platform. We have created an all-new operating system built for the next generation, seamlessly integrating discovery, inspiration, community, and shopping. The company represents an expansion of the original vision with a deep understanding of convergence culture and its impact on contemporary society.
Whether through video, long-form editorial, or social content, Complex tells stories that engage dynamic conversation with our communities. Our internet-breaking cover stories document the heroes of culture and take them to the next level through product collaboration and shoppability.
Complex has become experts in creating immersive environments at our IRL experiences and cultural events. ComplexCon is our flagship festival bringing together the world’s most influential brands and artists for an unforgettable weekend of style, sneakers, art, design, food, music, inspiration and more.
Join us to help redefine the way people shop, while building a global marketplace that moves at the speed of culture. Complex is committed to building a high performing team that is passionate about what they do and the communities we serve.
Everyone at Complex truly believes in the company and its mission; it’s a requirement for working here. There is synergy within the teams that make Complex what it is, a well-oiled machine. Employees are at the forefront of the company's success because every one of us is given the opportunity to provide suggestions, feedback, and direction.
Working Days & Hours : Thursday, Friday, Saturday
Thursday: 6pm to 2am
Friday: 6pm to 2am
Saturday: 6pm to 2am
Key Responsibilities
- Execute the voice of Complex Pop Culture social (Facebook, Twitter/X, Instagram, TikTok) on all of our social platforms, exhibiting excellent judgment and audience-sensitive framing.
- Create, curate, and be responsible for all content published to Facebook, Twitter, and Instagram for Complex Pop Culture, specifically focusing on streaming and creator culture.
- Lead community management, moderation, and DM management using a deep understanding of the Complex tone and voice.
- Surface and pitch viral, breaking, and social-friendly content to our news team.
- Develop creative assets in Photoshop and Premiere/CapCut.
- Ideate, source, and create original real-time content for all Complex Pop and Internet Culture audiences, identifying memes and trends at the cusp of virality.
- Support all social goals (growth, traffic, views, and engagement) and be accountable for providing vertical-specific tactics, strategic pivots, and added direction when needed.
- Track and share social and platform best practices with internal teams, providing best-in-class examples where possible.
- Manage workflow of editorial social posts, working with the branded social team to coordinate posting and schedules, when necessary.
Requirements
- 2-3 years of social media and editorial experience with a publisher or brand
- Extensive knowledge of internet culture, with a specific focus on streamers and creators relevant to the Complex audience
- A deep understanding of the Complex Pop Culture content, voice, and tone
- Positive, intuitive, proactive, and collaborative team player
- Strong writing and communication skills, proofreading experience, and quick decision-making skills
- Must be willing to work nights and occasional holidays for coverage of live events
- Robust knowledge of streetwear/fashion and how it connects to areas such as pop culture + sports + music
- Possess a deep understanding and fluency of all social media platforms (Facebook, Instagram, Twitter, TikTok, YouTube Shorts)
- Proven track record in driving audience and consumer action on social
- Remain up-to-date on what our competitive set is doing to ensure that our lane isn’t being stepped on
- Self-management skills + take charge attitudeProficient in Adobe Creative Suite and Premiere Pro
Core Competencies
- Possesses an entrepreneurial spirit
- Thinks strategically and analytically
- Pushes for creative and out-of-the-box ideas
- Action-oriented
- Drives results
- Cultivates innovation
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
Complex participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Top Skills
Adobe Creative Suite
Capcut
Photoshop
Premiere Pro
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The Company
What We Do
Complex NTWRK champions the people, brands and new trends you need to know now, will obsess over next, and we build consumer universes around them. We're what a modern entertainment company looks like and what others have followed since 2002. From pop culture and style (Complex), music discovery (Pigeons and Planes), sneaker news (Sole Collector) to our festival of cultural convergence (ComplexCon) — if you want to be part of what's next and build valuable relationships with the audiences who live in it, join us at Complex NTWRK.
Complex NTWRK creates and distributes original programming with premium distributors including Netflix, Hulu, Facebook, Snap, Fuse, Pluto TV, Roku and more. Our content spans across music to movies, sports to video games, sneakers, fashion to food and more. In 2016, Complex launched its flagship event ComplexCon in Long Beach, California, to bring the "Internet to life."
