Social & Digital Media Planning Manager (12 Month Maternity Leave Contract)

Posted 13 Days Ago
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Surrey Hills South, Victoria, AUS
Hybrid
Senior level
Food
The Role
Owns paid social and digital media strategy across Meta, TikTok, Google, LinkedIn, and other platforms for Australia and international markets. Responsibilities include campaign planning, audience strategy, budget management, creative testing, optimisation, KPI development, reporting, social listening, competitor analysis, local marketing support, platform relationships, and governance. The role partners with content teams and restaurants to drive measurable awareness, engagement, and conversion outcomes.
Summary Generated by Built In
Company Description

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We're Australia's only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We're incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

Job Description

Own GYG's paid social strategy across Meta, TikTok, Google and beyond for a 12-month period to cover maternity leave.

Reporting to the Senior Marketing Manager, Media Planning, the Social & Digital Media Planning Manager takes ownership of GYG's paid social output across all platforms. Working closely with our Social Media Content Manager (who owns the organic content calendar), you'll be the expert driving paid amplification, audience strategy and platform performance — in-house, with direct relationships with Meta, TikTok and Google. This is a hands-on role for someone who knows how to buy, optimise and report at a sophisticated level, and who can move fast in a brand that never stands still.

What You'll Do

  • Own GYG's paid social strategy and implementation across Meta, TikTok, LinkedIn and beyond — for Australia and relevant international markets
  • Develop paid social KPIs and measurement frameworks aligned to business outcomes, with monthly reporting to the Leadership Team
  • Build and manage the paid media plan for product launches, national promotions, LTOs and value campaigns across a relentless QSR calendar
  • Manage always-on paid social spend; proactively drive audience strategies, creative testing, optimisations and conversion improvements
  • Collaborate closely with the Social Media Content Manager — who owns the organic content calendar — on all paid amplification of content going to market
  • Support Local Area Marketing and restaurants with social activation at a local and regional level, including new restaurant openings
  • Lead GYG's direct relationships with Meta, TikTok and other social media platforms
  • Own Google and other in-house digital media channels — strategy, implementation and performance reporting
  • Manage the social media budget with accurate planning, tracking and reporting; handle incremental spend from franchisees and ensure all invoicing is in order
  • Monitor emerging trends, cultural moments and platform innovations; identify reactive and real-time marketing opportunities
  • Conduct social listening, competitor benchmarking and sentiment analysis to inform strategy
  • Ensure all content adheres to brand standards and platform guidelines; oversee governance and crisis escalation processes

What You'll Bring

  • Approx. 4–5+ years' experience in a paid social or social media planning role, ideally brand-side or with significant in-house exposure
  • Deep hands-on expertise in Meta Ads Manager and TikTok — you've managed meaningful budgets directly
  • A track record of driving measurable results through paid social — awareness, engagement and conversion
  • Strong understanding of how paid and organic social work together; experience collaborating with content teams in a shared-ownership model
  • Direct platform relationships or a working knowledge of how Meta, TikTok and Google products function
  • High-level written communication skills — you can write sharp digital copy when needed, not just brief it
  • Strong analytical capability — comfortable reading data, building reports and turning insights into recommendations for leadership

Interested? Apply now to start the conversation.

Skills Required

  • Approximately 4–5+ years of experience in paid social or social media planning
  • Deep hands-on expertise in Meta Ads Manager and TikTok
  • Experience managing meaningful paid social budgets directly
  • Track record of delivering measurable paid social results across awareness, engagement, and conversion
  • Strong understanding of paid and organic social integration
  • Experience collaborating with content teams in a shared-ownership model
  • Direct platform relationships or working knowledge of Meta, TikTok, and Google products
  • High-level written communication skills, including digital copywriting
  • Strong analytical capability, including reporting and developing leadership recommendations
  • Brand-side or significant in-house experience
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The Company
HQ: Surry Hills
15,200 Employees
Year Founded: 2006

What We Do

Guzman y Gomez (GYG) is one of Australia's fastest-growing Quick Service Restaurant (QSR) businesses, delivering clean, fresh, made-to-order, Mexican-inspired food. Since opening its first restaurant in Sydney in 2006, GYG has expanded globally to over 200 restaurants. The company is on a mission to reinvent fast food for the better, changing the way the masses eat one burrito at a time.

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