SOC Supervisor

SOC Supervisor

Boingo simplifies complex wireless challenges to connect people, businesses and things. For 20 years, Boingo has been leading the way, pioneering first after first. No matter what wireless technology comes next, Boingo will be there.

Our network is our product, so our SOC is at the heart of what we do.  As our SOC Supervisor you will oversee the day-to-day operations of our Security Operations Center (SOC).  Ensure effective monitoring, detection, and response to cybersecurity incidents, and provide technical guidance and support to our NOC/SOC analysts for our worldwide footprint of over 700K hotspots. 

Key Responsibilities: 

• Security Operations Center (SOC) Operations: 
• Oversee the daily operations of the SOC, ensuring effective security monitoring, cybersecurity incident detection, and response. 
• Develop and maintain SOC processes, procedures, and playbooks. 
• Technical Guidance and Support: 
• Provide hands-on technical guidance and support to NOC/SOC analysts on security-related issues. 
• Assist with the development and implementation of new security tools and technologies. 
• Incident Response: 
• Lead incident response efforts, ensuring timely and effective response to security incidents. 
• Collaborate with other teams, such as IT and management, to ensure effective incident response. 
• Security Monitoring and Cybersecurity Threat Detection: 
• Oversee the configuration and maintenance of security monitoring tools, such as SIEM systems. 
• Analyze security logs, network traffic, and system data to identify potential security threats. 
• Process Improvement: 
• Identify areas for process improvement and implement changes to enhance SOC efficiency and effectiveness. 

Requirements: 

• Minimum 3-5 years of experience in a SOC or security-related role. 
• Proven experience in security monitoring, incident response, and threat analysis.
• Relevant security certifications, such as CompTIA Security+, CISSP, or CISM. 
• Strong knowledge of security monitoring tools, such as SIEM systems. 
• Experience with security incident response, threat analysis, and risk management. 
• Excellent technical, communication, and problem-solving skills. 
• Bachelor’s degree in computer science, Cybersecurity, or a related field.

Nice to Have: 

• Experience with cloud security platforms, such as AWS or Azure. 
• Familiarity with programming languages, such as Python or PowerShell. 
• Knowledge of industry-specific regulations and standards, such as HIPAA or PCI-DSS. 

Benefits Include

• Health, dental vision
• 401(k) with immediately vesting match
• Unlimited PTO
• Gym reimbursement
• Phone / internet reimbursement
• Parental leave benefits
• Tuition reimbursement
• A beautiful new office stocked with lots of yummy drinks & snacks

Meet Boingo

Our vast footprint of Wi-Fi and cellular networks reaches more than a billion consumers annually. From airports and stadiums to military bases, Boingo helps folks stay connected to the people and things they love. 

Our team is creative, collaborative, and on the leading edge of technology. There is no doubt the “secret sauce” to Boingo’s success is our incredible team and culture. We take pride in having fun and building awesome products. There’s also an incredible benefits package including health, dental, vision, 401(k) match, unlimited vacation, 12 weeks of paid parental leave, and more! It’s no wonder we’ve been named among the Best Places to Work multiple times! 

Boingo’s headquarters is at The Star – home of the Dallas Cowboys. The Star District offers 35 shops, restaurants, and specialty services.  

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability or veteran status.

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