Akamai SME

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Key Responsibilities

1. Micro-Segmentation Policy Management

• Design, implement, and maintain micro-segmentation policies across data center, cloud, and hybrid workloads using Akamai Guardicore.
• Enforce identity-based access controls and application ring-fencing to contain lateral movement and minimize attack surfaces.
• Apply tiered segmentation (Web, App, DB) and nano-segmentation (port, protocol, process-level) to protect critical assets and sensitive data flows.
• Collaborate with application owners to define and validate least-privilege access policies that align with Zero Trust Architecture (ZTA).
• Continuously review segmentation rules to ensure minimal disruption to production workloads while maintaining strong security posture.

2. Visibility, Monitoring & Anomaly Detection

• Maintain Layer 4 and Layer 7 visibility into network and application traffic using Akamai dashboards, flow maps, and visual analytics.
• Monitor real-time communication patterns to detect anomalies, unauthorized connections, and segmentation policy violations.
• Support ransomware containment and quarantine strategies through real-time telemetry and automated isolation.
• Investigate segmentation breaches and unauthorized access attempts, correlating data with SIEM and EDR tools.
• Generate and present visibility maps for audit, compliance, and architecture governance reviews.

3. Platform Administration & Integration

• Deploy, configure, and manage Akamai Guardicore agents across Windows, Linux, and virtualized workloads (VMware, Azure, AWS).
• Validate agent health, version compliance, and telemetry integrity across distributed environments.
• Integrate Akamai Guardicore with:
  • Native firewalls and security controls (Windows Firewall, Azure NSG, AWS Security Groups)
  • REST APIs and third-party orchestration tools
  • SIEM, SOAR, and EDR platforms for unified policy enforcement and response automation.
• Support SaaS and on-premises deployment models, including remote aggregation nodes for distributed sites or OT networks.
• Manage platform patching, upgrades, and license renewals in collaboration with Akamai support and OEM partners.

4. Incident Management & Forensics

• Review and validate segmentation violations and unauthorized access events flagged by the platform or SOC.
• Perform incident triage and root cause analysis (RCA) in collaboration with L3 Akamai SMEs, SOC analysts, and incident response teams.
• Develop and document incident playbooks for rapid response, isolation, and policy remediation.
• Contribute to forensic investigations by providing detailed traffic insights, communication path mapping, and historical telemetry.
• Maintain an updated knowledge base of known segmentation exceptions, approved flows, and remediation steps.

5. Governance, Reporting & Continuous Improvement

• Participate in Cyber Defense Center (CDC) governance reviews, transition planning, and new environment onboarding.
• Support SLA and KPI reporting by generating metrics from Akamai dashboards—covering coverage percentage, policy accuracy, violation trends, and containment efficiency.
• Maintain detailed documentation of network maps, policy configurations, agent deployments, and integration touchpoints.
• Collaborate with cross-domain SMEs (WAF, EDR, DLP, SOAR, SIEM) to align segmentation with enterprise Zero Trust and Defense-in-Depth strategies.
• Propose enhancements to automation, orchestration, and analytics workflows through PowerShell, Python, or API-based integrations.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Skills and Experience:

• In-depth hands-on experience with Akamai Guardicore Centra platform – segmentation, policy enforcement, and agent deployment.
• Strong understanding of Zero Trust segmentation, lateral movement prevention, and east-west traffic control.
• Expertise in network protocols, ports, and services (TCP/IP, DNS, HTTP/S, RDP, SMB, SQL, etc.).
• Experience managing Windows and Linux workloads in both on-premises and cloud (Azure/AWS) environments.
• Familiarity with firewalls, EDR, and SIEM platforms for data correlation and alert triage.
• Ability to analyze packet captures (PCAPs) and use network visualization tools for dependency mapping.
• Scripting or automation experience (PowerShell, Python, REST APIs) for agent management or reporting automation.
• Working knowledge of WAF, CASB, and SOAR tools to integrate segmentation data into broader security workflows.
• Understanding of microservices, container environments (Kubernetes, Docker) and segmentation in modern architectures.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.