The Role
The SOC Operator monitors video feeds and alarms, dispatches authorities, conducts guard tours, maintains records, and adheres to protocols. This role is entry-level with opportunities for growth.
Summary Generated by Built In
Company Overview
Global Guardian protects and delivers employees and families from political, environmental, and bad actor threats worldwide. We are a leading provider of emergency medical and security solutions for corporations and individuals. Our 24/7 Operations Centers in Charlotte, NC, and McLean, VA, identify, monitor, and respond to threats and emergencies with on-the-ground teams in over 100 countries. Our world-class professionals have extensive intelligence community experience, military special operations, and federal law enforcement. Founded over ten years ago by a Delta Force Sergeant Major and an Army Special Forces Colonel, we are a values-based organization focusing on a camaraderie, service, and excellence culture. We have managed crises in the worst environments in the world, and we know how to act fast to provide unmatched service for our clients. Global Guardian is an investor-backed, high-growth company that offers employees growth opportunities within the organization.
Position Overview
Global Guardian's Asset Security Division is seeking an enthusiastic individual for the Security Operations Center Operator role to join our fast-paced Charlotte, NC office.
The Security Operations Center Operator will cross train in Video monitoring, Intrusion detection, FA, and Asset Tracking.
We are looking for a team member who is extremely efficient and wants to grow with us. This is an entry-level position.
Job Responsibilities
Equal Opportunity Employer Statement
Global Guardian is an equal-opportunity employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status, or genetic information. If you need reasonable accommodation regarding the application process, do not hesitate to contact [email protected].
Global Guardian protects and delivers employees and families from political, environmental, and bad actor threats worldwide. We are a leading provider of emergency medical and security solutions for corporations and individuals. Our 24/7 Operations Centers in Charlotte, NC, and McLean, VA, identify, monitor, and respond to threats and emergencies with on-the-ground teams in over 100 countries. Our world-class professionals have extensive intelligence community experience, military special operations, and federal law enforcement. Founded over ten years ago by a Delta Force Sergeant Major and an Army Special Forces Colonel, we are a values-based organization focusing on a camaraderie, service, and excellence culture. We have managed crises in the worst environments in the world, and we know how to act fast to provide unmatched service for our clients. Global Guardian is an investor-backed, high-growth company that offers employees growth opportunities within the organization.
Position Overview
Global Guardian's Asset Security Division is seeking an enthusiastic individual for the Security Operations Center Operator role to join our fast-paced Charlotte, NC office.
The Security Operations Center Operator will cross train in Video monitoring, Intrusion detection, FA, and Asset Tracking.
We are looking for a team member who is extremely efficient and wants to grow with us. This is an entry-level position.
Job Responsibilities
- Function as a point of contact for monitoring assets and performing security protocols
- Respond to events and alarms through Video Monitoring, Intrusion detection, FA, and Asset Tracking
- Act on security alerts, including dispatch of local authorities when necessary
- Able to handle life-saving situations utilizing event driven Artificial Intelligence
- Conduct site guard tours and immediate response to panic alarms
- Maintain up-to-date knowledge of, and adherence to, site protocols
- Maintain accurate records of all incidents and prepare incident reports for any events
- Perform other duties as assigned
- 1-3 years' experience in the security industry preferred
- Military and / or security background preferred
- Proficient in Microsoft Office
- Excellent organizational skills with high attention to detail
- Ability to multitask and a strong work ethic
- Excellent oral and written communication skills
- Ability to work independently while understanding the necessity for communicating and coordinating work efforts with other corporate team members and operational team members
Position Type and Schedule
- Full-Time (FT), hourly non-exempt position
- Pay Range: $18 - $21 an hour
- Hiring for 2nd shift (middle) and 3rd shift (night) - open availability needed
Equal Opportunity Employer Statement
Global Guardian is an equal-opportunity employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status, or genetic information. If you need reasonable accommodation regarding the application process, do not hesitate to contact [email protected].
Top Skills
Artificial Intelligence
MS Office
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Global Guardian offers a full range of domestic and international duty of care services. Traveler tracking (active and passive), medical and security response, secure transport, intelligence and due diligence, emergency evacuation and custom aviation, cyber security, and video surveillance monitoring. Via our 24/7 Global Security Operations Centers, and affiliates on the ground in over 125 countries, Global Guardian can seamlessly integrate these capabilities into a “one button push” that empowers organizations to manage their people, assets and communications.
.png)
