About this opportunity
We are now looking for a Security Analyst professional. This job role is responsible for monitoring, coordination, support, management, and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. The professional will work alongside a highly skilled, diverse team, making sure that the information assets, that we are responsible to protect, are secured.
What you will do
- Security event management on 24*7 shift
- Monitor incoming event queues for potential security incidents
- Security incident management, 1st level triaging, issues and RCA
- Perform initial investigation and triage of potential incidents; and raise or close events as applicable
- Monitor SOC ticket (or email) queue for potential event reporting from outside entities and individual users
- Support parsers and rules development for the SIEM
- Raise incidents to respective team for resolution (within SLA)
- Identity Access Management
- Create and track the access to customer environments
- Process improvements
- Identify improvements in processes and KPIs
- Adapt to improvement initiatives
- Shift handover
- Maintain SOC shift logs with relevant activity from the shift
- Document investigation results, ensuring relevant details are passed to Security Engineer for final event analysis
- Update SOC collaboration tool as necessary
- Vulnerability scanning and reporting
- Schedule the vulnerability assessment scan for desired frequency based on agreed plan for nodes in scope
- Track and provide details of the scan planned/ ongoing/ completed status as and when required
- Governance Reports
- Preparation of daily, weekly and monthly reports.
You will bring
- Basic knowledge of a Security Information and Event Management System (SIEM), such as McAfee, Splunk, Qradar, etc.
- Basic knowledge of a vulnerability scanning system such as Nessus, Tripwire, etc.
- Knowledge of both Linux-based and MS Windows-based systems with technical understanding and skills for analytical problem-solving
- Knowledge of IP networking
- Ability to work in shifts
- The ability to work constructively under pressure
- Ability to work both in a team as well as individually
- Knowledge sharing & collaboration skills
- Customer oriented, service minded
- Deliver results & meet customer expectations
- Excellent communication skills, English is a must
Key Qualifications:
- Graduate in Computer Science or similar
- 1 to 2 years with at least 1 year of experience in IT security
- ITIL certification, CEH, Security +, CCNA Security or similar will be an advantage
- Basic knowledge of telecommunications networks will be an added advantage
All academic credentials must be from recognized and accredited institutions and are further subject to verification.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Bangalore
Req ID: 789822
Skills Required
- Graduate degree in Computer Science or a similar field
- 1 to 2 years of professional experience, including at least 1 year in IT security
- Basic knowledge of a Security Information and Event Management system, such as McAfee, Splunk, or QRadar
- Basic knowledge of a vulnerability scanning system, such as Nessus or Tripwire
- Knowledge of Linux-based and Microsoft Windows-based systems
- Knowledge of IP networking
- Ability to work shifts
- Analytical problem-solving skills
- Ability to work constructively under pressure
- Ability to work independently and collaboratively
- Knowledge sharing and collaboration skills
- Customer-oriented and service-minded approach
- Ability to deliver results and meet customer expectations
- Excellent communication skills and English proficiency
- ITIL certification
- CEH certification
- Security+ certification
- CCNA Security certification or similar
- Basic knowledge of telecommunications networks
What the Team is Saying
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What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
